OS 2.10 problem

Everything about the Nord Wave synthesizers; features, specifications, how to operate, and questions about technical issues.
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OS 2.10 problem

Post by Android »

Hello everyone. I excitedly installed the new 2.10 update for my Nord Wave today, and have run into a problem...
My sustain pedal was working perfectly in the moments before running the update (played for a few minutes before updating) but immediately after the update completed, and the keyboard rebooted, the sustain pedal no longer worked.
I have tried 3 pedals, to be sure (Nord/Yamaha/Roland) and also adjusted the polarity function in the menu. No luck.
However, the wave still receives sustain information over midi...

I have contacted Nord. I'll let you know what they say.
Nord: Stage 3 88, Stage 3 Compact, C2, Wave 2, Lead 3, Lead 2X
Yamaha: Montage 6
Dave Smith: Prophet 12
Moog: Voyager PE, Subsequent 37
Expressive E: Osmose
Roli: Seaboard Rise 2
Roland: TD-12KX, KC-880, KC-110
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Re: OS 2.10 problem

Post by Spider »

Important note! OS v2.10 is temporarily withdrawn, and a new OS fixing a sustain pedal related bug will be available shortly.
http://www.nordkeyboards.com/downloads/legacy/nord-wave
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tecladosalvador
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Re: OS 2.10 problem

Post by tecladosalvador »

not only the sustain pedal as expression pedal, do not work after updating to the new system 2:10
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Re: OS 2.10 problem

Post by Android »

Thank you. I got a note from them today saying that they hope to have an update posted shortly.
Nord: Stage 3 88, Stage 3 Compact, C2, Wave 2, Lead 3, Lead 2X
Yamaha: Montage 6
Dave Smith: Prophet 12
Moog: Voyager PE, Subsequent 37
Expressive E: Osmose
Roli: Seaboard Rise 2
Roland: TD-12KX, KC-880, KC-110
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Re: OS 2.10 problem

Post by Spider »

Bugs fixed
The new OS v2.14 fixes a bug, introduced with the recently released v2.10, where sustain pedal would not function correctly. The OS v2.14 adds support for the new Nord Sample Library 2.0 files for all Nord Wave owners.
http://www.nordkeyboards.com/products/l ... te-history
http://www.nordkeyboards.com/downloads/legacy/nord-wave
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Re: OS 2.10 problem

Post by Android »

Just installed 2.14...

Now the outputs are barely audible... Sent another email to Nord. :(
Nord: Stage 3 88, Stage 3 Compact, C2, Wave 2, Lead 3, Lead 2X
Yamaha: Montage 6
Dave Smith: Prophet 12
Moog: Voyager PE, Subsequent 37
Expressive E: Osmose
Roli: Seaboard Rise 2
Roland: TD-12KX, KC-880, KC-110
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Re: OS 2.10 problem

Post by cellomangler »

Android wrote:Just installed 2.14... Now the outputs are barely audible... Sent another email to Nord. :(
Thanks for the notice... I'll hold off on my updates until I hear something (louder).
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Re: OS 2.10 problem

Post by Android »

Everything is working with 2.14. Steffan from Nord was a great help. Turns out that when you install the new OS, your pedal functions reset, and my pedal changed to volume, instead of the morph that I had it set to. NORD and it customer service are amazing! :)
Nord: Stage 3 88, Stage 3 Compact, C2, Wave 2, Lead 3, Lead 2X
Yamaha: Montage 6
Dave Smith: Prophet 12
Moog: Voyager PE, Subsequent 37
Expressive E: Osmose
Roli: Seaboard Rise 2
Roland: TD-12KX, KC-880, KC-110
cellomangler
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Joined: 02 Feb 2012, 11:45
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Re: OS 2.10 problem

Post by cellomangler »

Android wrote:Everything is working with 2.14. Steffan from Nord was a great help. Turns out that when you install the new OS, your pedal functions reset, and my pedal changed to volume, instead of the morph that I had it set to. NORD and it customer service are amazing! :)
Super ! I was betting it was something like that...
I just shared the Facebook notice about the update that was on the Nord Keyboards fb page.
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AdamStage2

Re: OS 2.10 problem

Post by AdamStage2 »

Android wrote:NORD and it customer service are amazing! :)
Seeing as the Wave was discontinued several years ago,For Nord to keep an old product up to spec allowing compatibility with the newer Sample Library with a new OS deserves huge respect,They had no obligation to do so,seeing as its no longer a current product,not only that but they also addressed the bugs found with V2.10 within a matter of days.

Kudos to Nord. :yourock:

:keyboard: :thanx:
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