Nord Stage EX Twinkle Sound

[msullivan]

Hello:

We've recently started experiencing this twinkle sound (see link/attachment below), primarily on the right piano channel (out 2) of our Nord Stage EX. (on the left it is faint and has a lot of reverb). Has anyone heard this before? It feels like our musicians know some hidden Nord cheat code!

Nord Twinkle Sound.mov

Video of DAW recording of Nord Twinkle

(3.69 MiB) Downloaded 59 times

https://www.dropbox.com/scl/fi/1izedktl ... lsfcy&dl=0

Any help or suggestions of where to look would be great!

Thanks in advance,

Michael

[maxpiano]

Hello, that's quite strange, I suggest first of all to refresh both the OS (latest version) and the Piano sample involved and see if it works. If not, some HW fix may be needed.

[msullivan]

Thank you! That is certainly the first step we will be taking!