Sustain Pedal "Jack" Nord Electro 5HD

Everything about the Nord Electro series; features, specifications, how to operate, and questions about technical issues.
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chipnelson
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Sustain Pedal "Jack" Nord Electro 5HD

Post by chipnelson »

I have a Nord Electro 5HD and use a Nord sustain Pedal. The sustain pedal function is inconsistent. Sometimes it works, sometimes it inverts operation and sometimes it works perfectly all of this without any configuration changes. To make it work, I unplug and replug, wiggle the 1/4 connector, turn off and on until it finally operates correctly. I've taken it in in for service/repair and I think they just re-soldered the 1/4" jack. I think I've got an internal cracked board. Thoughts?
Last edited by chipnelson on 02 Oct 2022, 15:46, edited 1 time in total.
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Schorsch
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Re: Sustain Pedal "Jack" Nord Electro 5HD

Post by Schorsch »

How is the setting for the pedal type in the system settings?
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Re: Sustain Pedal "Jack" Nord Electro 5HD

Post by maxpiano »

Schorsch wrote:How is the setting for the pedal type in the system settings?
+ have you tried with a different pedal?
Last edited by maxpiano on 02 Oct 2022, 17:07, edited 1 time in total.
chipnelson
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Re: Sustain Pedal "Jack" Nord Electro 5HD

Post by chipnelson »

Yes I've tried Roland, and Yamaha with the same results. Its a physical issue because I can rotate the male end jack when its in the sustain input and get varying results.
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FZiegler
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Re: Sustain Pedal "Jack" Nord Electro 5HD

Post by FZiegler »

And you are sure it's not because you set the pedal recognition to AUTO? It might help for the moment to set it to open or closed instead.
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Re: Sustain Pedal "Jack" Nord Electro 5HD

Post by pterm »

chipnelson wrote:I have a Nord Electro 5HD and use a Nord sustain Pedal. The sustain pedal function is inconsistent. Sometimes it works, sometimes it inverts operation and sometimes it works perfectly all of this without any configuration changes. To make it work, I unplug and replug, wiggle the 1/4 connector, turn off and on until it finally operates correctly. I've taken it in in for service/repair and I think they just re-soldered the 1/4" jack. I think I've got an internal cracked board. Thoughts?
chipnelson wrote: Its a physical issue because I can rotate the male end jack when its in the sustain input and get varying results.
It's more likely the jack itself is dirty, oxidized, or damaged: There's a number of threads on cleaning and replacement:

post144970.html?hilit=sustain%20jack%20part#p144970
nord-piano-grand-forum-f10/broke-sustai ... ft#p130110
chipnelson
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Re: Sustain Pedal "Jack" Nord Electro 5HD

Post by chipnelson »

The Shop installed a new jack and it didn't fixt the problem. " It might help for the moment to set it to open or closed instead." I'll try this next
Last edited by chipnelson on 04 Oct 2022, 17:56, edited 1 time in total.
chippernelson
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Re: Sustain Pedal "Jack" Nord Electro 5HD

Post by chippernelson »

Update. The problem as I described was accurate. The problem turned out to be the Switchcraft Jack's contact was worn out. I ordered the part online and replaced it on the main board. $12 fix. The service shop did not replace the old jack just cleaned it.

https://syntaur.com/keyboard.php?keyboa ... ctro%205HP
Last edited by chippernelson on 17 Feb 2023, 03:17, edited 2 times in total.
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