Contact Technical Support / Fee on Nord website not working?

[Tracii]

Hi,

I've tried to contact Nord through the Contact Technical Support form on their website (https://www.nordkeyboards.com/support), but each time I get an error "e-mail could not be sent - contact site administrator". Same with the Feedback form (https://www.nordkeyboards.com/about-us/feedback).

Is it just me or does anybody run into the same problem?

Is there another way to contact them concerning a very specific technical problem?

Cheers!

[FZiegler]

The first thing that came to my mind yesterday when I couldn't reach the website at all for an hour or so was: How to get in contact with Nord if there is some issue? Of course, there are phone numbers, but I didn't have them. They are stored now (https://www.nordkeyboards.com/contact).

[Tracii]

You can try your luck sending email to support@clavia.se

Fred

[maxpiano]

Consider anyway that, as stated on that support page

Contact Technical Support
After you have submitted your support request, it will be sent to our distributor in your country. A copy will also be CC'ed to the Nord HQ.

So your first entry point is always your country distributor and/or point of purchase. If everyone bypasses that route I would not be surprised if Nord cannot answer all possible requests in short time (small company).

[Tracii]

You can try your luck sending email to support@clavia.se

Fred

That worked!

[cookie]

Finally, I can help here on this forum ! Champagne !!

Fred

[zebutters]

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