Nord User Forum

I just bought a brand new Mac Book Pro, it's a 15" 2.2GHZ i7 6 core 16 GB MHz running Mojave 10.14.2 I already transferred the files from my previous 2007 MacBookPro using time machine.

I looks like it works great however I don't understand why is it that when watching a YouTube video the audio plays great but the video has a latency problem where it pauses like a second many times during the video, even though the audio is great. I would think it could be my internet however that doesn't happen on my other mac or on my 2011 PC, I just don't understand what the deal is ? Could it be defective or is it normal because of the retina display ? However I would expect a brand new Mac Book Pro which is supposed to be very fast and powerful not to have this type of issues.

You would probably have better responses posting this in the Apple Forums:

https://discussions.apple.com/welcome

-dj

I’ve been seeing this as well lately (though I’m not on Mojave yet).

Issue with the latest Safari perhaps?

DJKeys wrote:You would probably have better responses posting this in the Apple Forums:

https://discussions.apple.com/welcome

-dj

+1

Sorry that I didn't get back sooner but here is the latest update on this situation:

I called Apple Support and they told me to go to the Apple Store so they could check my computer, so I went and they ran some tests and it turned out everything is ok. I also connected it to the internet there and there was no problem with the videos whatsoever, they told me their internet speed there supposedly is 100MB.

So I thought that it was my 50MB internet back home and maybe other devices connected to the internet are taking resources away from my MacBookPro. However when I went home I though of something and just connected my MAC without the USB HUB I bought on Amazon to test the internet again and it turned out it works perfect. Then I connected the USB HUB and the problem started again, so I went with a friend and did further tests at his office with & and without the USB HUB and also tested all the USB-C ports on my MACBookPro and determined that the problem is definitely the USB-C Hub.

So yes, this is the problem: DO NOT BUY THIS PRODUCT

I even read some reviews where some people described the same problem I encountered(should had read them before..) So yes I am returning this thing.