I just bought a brand new Mac Book Pro, it's a 15" 2.2GHZ i7 6 core 16 GB MHz running Mojave 10.14.2 I already transferred the files from my previous 2007 MacBookPro using time machine.
I looks like it works great however I don't understand why is it that when watching a YouTube video the audio plays great but the video has a latency problem where it pauses like a second many times during the video, even though the audio is great. I would think it could be my internet however that doesn't happen on my other mac or on my 2011 PC, I just don't understand what the deal is ? Could it be defective or is it normal because of the retina display ? However I would expect a brand new Mac Book Pro which is supposed to be very fast and powerful not to have this type of issues.
MAC Book Pro Latency Problem
- DJKeys
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Re: MAC Book Pro Latency Problem
You would probably have better responses posting this in the Apple Forums:
https://discussions.apple.com/welcome
-dj
https://discussions.apple.com/welcome
-dj
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Re: MAC Book Pro Latency Problem
I’ve been seeing this as well lately (though I’m not on Mojave yet).
Issue with the latest Safari perhaps?
Issue with the latest Safari perhaps?
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Re: MAC Book Pro Latency Problem
+1DJKeys wrote:You would probably have better responses posting this in the Apple Forums:
https://discussions.apple.com/welcome
-dj
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Re: MAC Book Pro Latency Problem
Sorry that I didn't get back sooner but here is the latest update on this situation:
I called Apple Support and they told me to go to the Apple Store so they could check my computer, so I went and they ran some tests and it turned out everything is ok. I also connected it to the internet there and there was no problem with the videos whatsoever, they told me their internet speed there supposedly is 100MB.
So I thought that it was my 50MB internet back home and maybe other devices connected to the internet are taking resources away from my MacBookPro. However when I went home I though of something and just connected my MAC without the USB HUB I bought on Amazon to test the internet again and it turned out it works perfect. Then I connected the USB HUB and the problem started again, so I went with a friend and did further tests at his office with & and without the USB HUB and also tested all the USB-C ports on my MACBookPro and determined that the problem is definitely the USB-C Hub.
So yes, this is the problem: DO NOT BUY THIS PRODUCT
I even read some reviews where some people described the same problem I encountered(should had read them before..) So yes I am returning this thing.
I called Apple Support and they told me to go to the Apple Store so they could check my computer, so I went and they ran some tests and it turned out everything is ok. I also connected it to the internet there and there was no problem with the videos whatsoever, they told me their internet speed there supposedly is 100MB.
So I thought that it was my 50MB internet back home and maybe other devices connected to the internet are taking resources away from my MacBookPro. However when I went home I though of something and just connected my MAC without the USB HUB I bought on Amazon to test the internet again and it turned out it works perfect. Then I connected the USB HUB and the problem started again, so I went with a friend and did further tests at his office with & and without the USB HUB and also tested all the USB-C ports on my MACBookPro and determined that the problem is definitely the USB-C Hub.
So yes, this is the problem: DO NOT BUY THIS PRODUCT
I even read some reviews where some people described the same problem I encountered(should had read them before..) So yes I am returning this thing.
Last edited by Venatt on 05 Feb 2019, 00:33, edited 7 times in total.