Lower manual problem

[0705380880]

I just got delivery of a new Nord C2D and have the following problem:
The tones of the lower manual are completely mixed up. The manual is starting with the higher half of the tones, a "C" actually sounding like an Minor A. About half way up, a few heys are silent and then it restarts with the low tones (a C souding like an E), those you would have expected in the low half of the manual. For th rest, the organ is behaving as it should.

Is there any settings that can cause this and that I ca change or has Nord mixed up a couple of cables in the instrument in th production? In that case, They can never have botherd to test it before shipping. A clue anyone?

[0705380880]

Do you play "pedal to Great" lh bass?

Try press that Button off and play and listen. Maybe you play with headphones and that will cut the lower freq of the tones.

[0705380880]

Thank you for your suggestion! I tried that but unfortunately it did not make any difference. However, it gave me a clearer picture of the problem. The manual works equally "well" with both settings that you mention. The problem, however, is that the tone that should be the lowest C is connected to the third A from the left, the third B (H in out Swedish terms) gives me the tone of the lowest D etcetera. The lowest key deliver a rather high A minor which whould have been connected to a A minor somewhere in the middle of the keyboard. I get a stronger and stronger feeling that there are some cables inside which have been mixed up but any other suggestion will be gratefully considered.

[Octopus]

Är du svensk? Are you from Sweden( cant see your nationality on my iphone) the term H is/was most common in Germany/Sweden years ago. Today we say B and Bb. Some people said B for Bb at the H era.

Are you familiar with the drawbars. It sounds like a "fraction" drawbar is colouring the tone of c. It adds other intervalls than octaves.

[Octopus]

5 1/3 add à G and 1 3/5 add à E (5 in a minor).

If your speaker cut the low c and you just hear the adding intervalls of am7 ?

[0705380880]

5 1/3 add à G and 1 3/5 add à E (5 in a minor).

If your speaker cut the low c and you just hear the adding intervalls of am7 ?

Thank you. I wish that was the problem but unfortunately not. Yes I am Swedish and Yes I know the drawbars well. Have been a Hammond owner from approx 1970 - 2003 (P100, T122 and B3), a long time long time ago (hence my use of "H" instead of "B"). The drawbars on my new Nord C2D works perfect. The problem is just that each tone is related to the wrong key. Apart from that, all the drawbars and the rest as well works perfectly normal. Thank you for your input anyway.

[Octopus]

Hope Clavia can help you!

My name is Andreas and I live in Nässjö Småland

I have never owned à real hammond (yet).

I play My home organ c2d with à leslie 3300 and My band organ Hammond Sk2 with ventilator. I like both very much.

Many Great hammond players like Pierre Swärd, Frederick Sommerville, Andreas Hellqvist and Dan Helgesen plays c2d

Welcome to the club!

[0705380880]

Hope Clavia can help you!

My name is Andreas and I live in Nässjö Småland

I have never owned à real hammond (yet).

I play My home organ c2d with à leslie 3300 and My band organ Hammond Sk2 with ventilator. I like both very much.

Many Great hammond players like Pierre Swärd, Frederick Sommerville, Andreas Hellqvist and Dan Helgesen plays c2d

Welcome to the club!

Thank you for the input. I am pretty sure that the problem is due to a fault in the assembly and I believe that it can be easely fixed once I get in touch with Nord, on Wednesday I hope. It is just a bit disappointing to get the instrument just before a few days off and not be able to use it and I am also surprised that Nord did not even check if it was possible to play the organ before shipping it! On the positive side, I do not really need it since I am not playing in a band at this point in time and I have a Yamaha Modus H1 piano that I can play for fun. Having said that, I am really looking forward to playing the C2D and have already tweaked the tone in the same way as I tweaked my B3. The big difference is that the B3 had to be tweaked with screwdriver, saw and soldering iron and now I can make exactly the same tweaks with the push buttons! Impressive and satisfying! And I can easily change it without taking the organ to the workshop. And 15 kg instead of 145 kg to carry. Looking forward to using it for real! By the way, my name is Björn and I live in Motala.

[bboyjamin]

Could it be a software/firmware problem?

Maybe try resetting the memory to factory defaults, and possibly upgrade the OS?

And call the manufacturer.

Good luck.

[0705380880]

My guess is that the keyboard is cabled to the tone generator via two connectors and that they have been mixed up durong assembly due to a mistake. It is hard to believe that a firmware or a software problem would split the lower manual in two and cross feed the tone sequences so that te higher half is connected to the lower half of the keyboard and the other way around, while in all other aspects the lrgan works as it should. What do you think?