Sample Editor to Electro4 "Download Error"

[NordinaryDay]

Hello Nord Forum!

First time using the Nord Sample Editor (v4.20) here - I spent the morning sampling my old pump organ and putting it all together nicely in the editor software (screenshot attached) and it seems all good to go but when i hit "SAVE AND TRANSFER TO NORD" i get a "Download error" message.

There is no other information as to what type of error it is, so i've tried the usual things i could think of: ensured there is enough room on the Electro (sample is only 3.1MB and 25.6MB free on the nord); ensured the sample is in the correct NSMP 2 format; ensured my electro firmware is up to date; restarted the program, the electro, the computer; tried importing the recordings into the sample editor at different formats (24/48, 16/44.1, mono, stereo) - nothing seems to defeat this error message and get the samples onto my rig.

I don't see much about this out there so thought i would post this in the hopes someone has seen this before, can tell me what silly thing i'm overlooking, and can help us get these sweet samples onto the keyboard for the tour in a couple weeks.

Thanks all!

[NordinaryDay]

Hi and welcome here,

your could try one more thing: disconnect the Electro from your computer, then just save the sample to your computer in .nsmp format.

After that, close Sample Editor, connect the Electro, and start Nord Sound MANAGER and try to load the saved sample with this to your Electro

[NordinaryDay]

And you don't have the memory protection active on your NE4? You can store programs?

[NordinaryDay]

I use the old sample editor with my E4 (v. 2.28) and it works just fine. Having no experience on the latest, I believe there must be a setting regarding the version of the sample (nsmp or nsp3) that you are about to create. By default it might be set to nsmp3 wich is not compatible with your old electro, check if you can change that to nsmp. Also check the memory protection on your keyboard as mentioned, it must be set to off in order to be able to make any changes.

[NordinaryDay]

Ah! Thank for these thoughtful replies all. The solution was unbelievably boring and predictable - I misread the dates of the latest Electro update and it turned out firmware WASNT actually up to date - that did the trick.
Lovely (albeit slightly scrappy) pump organ sample nsmp2 file here for your troubles