So I'm a user of the Nord Drum 3p and everything's been going great, had it a few months and very happy. However about 2 weeks ago I noticed a creaking sound when playing, I couldn't get the pad to stay straight and upon inspection there was a crack in the plastic mounting plate.
To make matters worse, when removing the plate from the Nord Drum, one of the screws broke, so I now only have 3 screws and no mounting plate... great

So I've been on to the distributor, they don't keep any spares in stock and as of today I've been waiting 2 weeks for Nord to respond to them with an update (apparently, I have faith in Nord just not my distributor)
I play this Pad live so I need to get it back mounted ASAP. Have scoured the internet cannot find anywhere to buy Nord spares.
I bought an Alessis "Universal Mounting Plate" as in the manual the Nord Drum mounting plate is also called "Universal Mounting Plate." However, universal obviously means universal for that company only as the Alesis one didn't fit the Nord.

Assuming my distributor won't resolve this, where can I acquire a new mounting plate? This is so annoying!