Stereo Outputs on Nord electro 3 Problem

[lmcdasm]

hey there.

I have Nord electro 3, using 1/4 inch Ouputs (Left and Right) to RCA on the Line in out my Evo 4 Mixer and Im only getting the Right Channel sound, nothing is coming down the left channel.

I verified the line in ports on the mixer (tested with other equipment).

I verified that the system is in St (Stereo Mode) in option 2 in the program area.

I verified that cable as well (in fact got some news ones to be sure and the right one is working).

Any suggestions on how I can make the left sound ouput work?

Anyone know what the best way to find a repair shop / get this fixed would be?

Thanks alot all!
lmcdasm

[Hanon_CTS]

Hello lmcdasm,
Welcome to the forums.
I would again verify that SYSTEM Menu page 2 is set for ST and not SP or SO.
What instrument is coming from the Right channel?
You may contact Nord, they are quick to respond.
Cheers, Hanon

[lmcdasm]

hey there..

Thanks for the reply, I will definitely try the link.

I have confirmed i have Stereo mode (ST) set.

it doesnt matter which instrument that i set the keyboard on, i dont get any sound from my left channel.. Grand Piano (1a program for example) or organs, samples, anything imported from Sound manager, etc.

Cheers and thanks again!

[lmcdasm]

Hey there.

When you mentioned that Clavia site usually gets back pretty quick.. did you mean a couple days or a couple weeks?

Thanks
lmcdasm

[Hanon_CTS]

Hey there.

When you mentioned that Clavia site usually gets back pretty quick.. did you mean a couple days or a couple weeks?

Thanks
lmcdasm

Usually within a day or two during the normal work week, holidays excluded.

You didn't indicate which instruments were present in the output that you can hear (left).
I assume that any instrument that you play (piano, organ, or sample) is there, just not in stereo.

Also, does it sound normal through headphones?

Given the circumstances, it may be a hardware failure and need to be returned for repair or exchange.
Cheers, hanon

[lmcdasm]

hey there..

Thanks - ill be a little more patient..

Sorry - i thought I replied about the intstrument question - yes, its the same regardless of the instrument choosen (from basic Grand 1a all the way through my sounds).

Headphones work in Stereo, just nadda out the left channel.. i think maybe its broken and not a "setting".

Cheerz and thanks!
lmcdasm

[Hanon_CTS]

Headphones work in Stereo, just nadda out the left channel.. i think maybe its broken and not a "setting".

Cheerz and thanks!
lmcdasm

I quite agree.
There are some secret reset and diagnostic button combinations that Nord shares on a case-by-case basis.
So there is a possibility that it might not have to go back to the dealer.
Let's hope...
Cheers, Hanon

[rb4u1]

As a temporary solution you could use a y-splitter from the headphone output.
This would give you a somewhat "hotter" signal but with the correct cable would work just fine.
Even a regular 1/4 inch cable will work out of the headphone output although you will still be getting one side of the signal that is present.
Good Luck,

[Hanon_CTS]

As a temporary solution you could use a y-splitter from the headphone output.
This would give you a somewhat "hotter" signal but with the correct cable would work just fine.
Even a regular 1/4 inch cable will work out of the headphone output although you will still be getting one side of the signal that is present.
Good Luck,

It is a good workaround
Thanks

[Bootsy]

Good morning -
I'm hoping there was a solution on this. I have the exact same problem. Any advice?