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Help With Electro 2 and updating

Posted: 09 Oct 2015, 06:36
by greendiamondjim
hey out there - just got a great deal on an Electro 2 that seems to be running great and I just need it for light studio use. One issue, it won't save
patches, which doesn't really matter for me, but I was hoping to do a "factory reset" on it thinking it might just be a glitch, but I seem to be finding that the OS is not really updatable anymore. I have a fairly newish Mac ( from 2012) but I think it's a PowerPC. Should i just leave it as is, or can I get it to talk tot he Sound Manager? I downloaded that, it opens, but won't see this keyboard when plugged into the USB. It seems to indicate on the Sound Manager that the electro 2 may not be supported. If anyone can help me either just pack it in or with an easy way to reset it, please let me know! Thanks)

Re: Help With Electro 2 and updating

Posted: 09 Oct 2015, 09:07
by pablomastodon
greendiamondjim wrote:It seems to indicate on the Sound Manager that the electro 2 may not be supported.
That's because it is not supported. ALL files related to NE2 will be found on the NE2 Downloads page of the Nord website. There is no secret button press combination during boot which will auto-restore factory settings. Sounds from NE2 library are loaded via USB using Electro Tool software found on that same page. OS is updated via midi using OS updater application also found on that page.

It is highly likely that your OS is already v3.04, the latest, greatest and final NE2 OS. What numbers appear in your display during boot?

Bless,

Pablo

Re: Help With Electro 2 and updating

Posted: 09 Oct 2015, 12:19
by analogika
greendiamondjim wrote: I have a fairly newish Mac ( from 2012) but I think it's a PowerPC.
All Macs released in 2006 or later are intel-based, not PowerPC. They can still run PowerPC software up to OS X version 10.6.8 (the final update for 10.6 Snow Leopard), which was released in July 2011.

10.7 (Lion), also released in July 2011, and newer OS versions dropped support for PowerPC software.

Re: Help With Electro 2 and updating

Posted: 09 Oct 2015, 18:49
by greendiamondjim
thanks - it says 3.0 when I boot it up, but it looks like my computer is definitely not compatible as it is 10.9.2.. I went to the site and got the Electro stuff, and I am trying it on an older computer.. now the problem is, when i open the 3.04 updated, i have it plugged into the midi ports through my DIG 002, but it keeps saying "can't find synth". I tried various combinations of midi ports, no luck. The updater sees the DIGI midi ports, but it's not
seeing the Nord itself. I went back to the previous Nord 2 updater thing, and that one sees it through USB, says "your nord is connected" but it doesn't appear to do anything. Anybody have an idea?

Re: Help With Electro 2 and updating

Posted: 13 Oct 2015, 08:10
by pablomastodon
As suggested, your OS is already latest and greatest..and final. You have no need of updating OS.

Bless,

Pablo

Re: Help With Electro 2 and updating

Posted: 13 Oct 2015, 12:44
by analogika
greendiamondjim wrote:thanks - it says 3.0 when I boot it up, but it looks like my computer is definitely not compatible as it is 10.9.2.. I went to the site and got the Electro stuff, and I am trying it on an older computer.. now the problem is, when i open the 3.04 updated, i have it plugged into the midi ports through my DIG 002, but it keeps saying "can't find synth". I tried various combinations of midi ports, no luck. The updater sees the DIGI midi ports, but it's not
seeing the Nord itself. I went back to the previous Nord 2 updater thing, and that one sees it through USB, says "your nord is connected" but it doesn't appear to do anything. Anybody have an idea?
3.0.4 will show "3.0” and flash the little LED in the corner of the display four times.

Just leave it as is. All good.

Re: Help With Electro 2 and updating

Posted: 20 Mar 2025, 16:07
by bigbean
I am still struggling to get clean piano sounds.

I downloaded the alt piano voices and I will first try loading the alt voices to see if the problem of Effects Pollution goes away.

If that fails to resolve the issue I have a recording interface with midi that installed in 32bit Win7 (Thanks Uli, Berringer can be counted on at least for broad driver compatibility :-x ) I am going to try and reload/reset or upgrade the firmware which I hope doesn't brick the unit. :wtf: