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Nord Electro E.7 Error

Posted: 24 Jul 2015, 19:22
by rotomod
Hello @all!

following problem, i hope you can help me solve:

My nord electro 2 suddenly showed E.7 at the start, and afterwards --.
Well, it has some software problems i guess. I tried to make a factory reset, but it`s not possible because it doesnt get a midi-in, midi-out, that i could choose in the installation process, so i cant go further. I tried it a few times...i plugged two midi cables into my interface while doing that.

Can anybody help me?

Yours,

rotomod

Re: Nord Electro E.7 Error

Posted: 24 Jul 2015, 20:05
by rtuckr
Are you using the USB connection? I believe that is the only way... Pablo?

Re: Nord Electro E.7 Error

Posted: 26 Jul 2015, 17:48
by pablomastodon
On NE2 USB is only used for transferring sounds. Midi is used for OS loading functions.

Rotomod, your problem is almost certainly not a software one, but a hardware one. It is very likely that you have one or more failing flashes and will need a pro tech to swap some fresh chips into your instrument. Your Deutscher distributor, Sound Service, should be able to help you with service referral, either in Germany or via Stockholm.

Bless,

Pablo