Stage 3 Piano Model Knob Replacement Part

luthye · Post by **luthye** » 02 Jul 2025, 18:22

The knob for the piano model needs replaced. The D post broke flush with the case surface. I called the folks and Syntaur to make sure I was ordering the correct replacement part and was told to get "Encoder" part 5004. I had a technician install it, but it doesn't change the sounds. Is this actually the part I should have gotten?

Syntaur's phones are down today as they're upgrading their system.

Pictured is the replaced knob with a whole but non-functional D post.

M_a_c · Post by **M_a_c** » 02 Jul 2025, 23:15

Hm... The #5004 is the only Encoder on the list and all other turnable knobs are potentionmeters... So in absence of a service manual I would say, if you open your Nord and check for a familiar design / 3 feet at the Piano encoder, this should fit...

cgrafx · Post by **cgrafx** » 02 Jul 2025, 23:26

here are the actual Nord part numbers. Looks like it's the correct part. If its not working, then more than likely something didn't get re-assembled correctly by your tech (its extremely unlikely to be a completely failed component).

Post by **pterm** » 03 Jul 2025, 18:29

cgrafx wrote: ↑02 Jul 2025, 23:26 here are the actual Nord part numbers. Looks like it's the correct part. If its not working, then more than likely something didn't get re-assembled correctly by your tech (its extremely unlikely to be a completely failed component).

If anyone finds a cross reference between these Nord-internal part numbers and the actual manufacturers' part numbers please post it.

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Stage 3 Piano Model Knob Replacement Part

Stage 3 Piano Model Knob Replacement Part

Re: Stage 3 Piano Model Knob Replacement Part

Re: Stage 3 Piano Model Knob Replacement Part

Re: Stage 3 Piano Model Knob Replacement Part