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NE5 firmware update issues

Posted: 07 Mar 2025, 19:36
by danbpiano
Hi I'm getting a bulk write 20 error everytime I try to update the keyboard

it's now unusable as it has no firmware on it (the procedure made it through the erase part)

has anyone experienced this? i was going from an old version to 2.04. does anyone have a mac download for an earlier update version to try that too?

Many thanks

Re: NE5 firmware update issues

Posted: 25 Mar 2025, 04:01
by lantern56
danbpiano wrote: 07 Mar 2025, 19:36 Hi I'm getting a bulk write 20 error everytime I try to update the keyboard
geometry dash subzero
it's now unusable as it has no firmware on it (the procedure made it through the erase part)

has anyone experienced this? i was going from an old version to 2.04. does anyone have a mac download for an earlier update version to try that too?

Many thanks
Verify that the firmware version 2.04 is compatible with your specific Nord keyboard model. Using an incompatible firmware can lead to update failures.​ Ensure you're using the most recent version of the Nord Sound Manager, as it includes improvements and bug fixes that may resolve update issues.

Re: NE5 firmware update issues

Posted: 25 Mar 2025, 08:35
by catosim
If you can get a hand on (or has stored) an older OS version, try installing it instead. If this is successful then there’s a bug in the 2.04 version you have downloaded.
If the procedure fails with every OS version, then maybe the NS manager has a bug. Try to erase and perform a new install of the NS manager.
If none of these actions resolves the issue, then it points towards a hardware issue.