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Nord Electro 2 bricked 😢

Posted: 18 Aug 2024, 21:37
by Rainboyo
Sad story - I tried to update my Electro 2 to OS 3.04, to access extra piano sounds that have been released since I bought it.

I followed the instructions on the website and updated the OS successfully. I downloaded all the available sounds from the website and unzipped them.

I installed the Nord Electro Tool software and followed the instructions. I saw the samples I had currently loaded into the sound slots. I deleted the acoustic piano currently on the Electro (which I had downloaded some years back) to make space for trying the new ones.

I then started transferring one of the new pianos into a slot - it started doing it, then said ERROR and I can't quite remember what else it said, but there were no options to gracefully cancel the process, it was just hung.

I turned the keyboard off and on, and now it says eL then says 3.0 and flashes 4 times, but nothing else lights up, and it makes no sound.

So it appears to be bricked, and doesn't make a sound or generate MIDI information.

I contacted the old UK distributor, who told me that the new distributor is now Headline Audio, and that they based in Milton Keynes, which a while away from London without a car.

I've not contacted them yet, but I just wanted to ask if anyone knows whether this sounds like a problem they might be fixable/worth fixing?

I'm assuming that it would involve some sort of tool capable of reflashing the Nord chip with a working OS, but I have no idea if that's a thing.

Should I try and get it fixed, sell it for parts, or just dispose of it?

Many thanks for your help in advance

Mark

Re: Nord Electro 2 bricked 😢

Posted: 18 Aug 2024, 21:45
by maxpiano
Nord Electro 2 Service Manual and Schematics Maybe there is some procedure to pur it back in some kind of update mode?

Re: Nord Electro 2 bricked 😢

Posted: 19 Aug 2024, 08:51
by FZiegler
Your descriptions sounds to me like time that needs to be invested, but it doesn't sound like a bricked electronic gear in the first place. Of course, it's always possible that an aged digital device encounters some hardware issues, including memory problems - but that's not guaranteed at the moment.

There are still OS (update) and factory library available on the Nord web site and it seems, you still have a computer that is compatible with the Nord Electro tool. The only question that remains is how to reset the OS. Have you already tried?