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Spare knobs?
Posted: 21 Jul 2024, 16:53
by Hoylander
Where (in Sweden or on the web) is a good place to get replacement knobs? I lost an encoder knob on my Nord Stage 3 and think its probably a good idea to get a bunch of spares, as well as rotary ones. Can you maybe get them from Clavia support?
Re: Spare knobs?
Posted: 21 Jul 2024, 20:18
by FZiegler
Mmh. Clavia should be able to help you get the missing encoder knob (in your special case where the manufacturer is the national distributor itself). But they might not be willing to provide you with further spare material.
Re: Spare knobs?
Posted: 21 Jul 2024, 22:05
by maxpiano
Hoylander wrote: ↑21 Jul 2024, 16:53
Where (in Sweden or on the web) is a good place to get replacement knobs? I lost an encoder knob on my Nord Stage 3 and think its probably a good idea to get a bunch of spares, as well as rotary ones. Can you maybe get them from Clavia support?
https://www.nordkeyboards.com/support/
Warranty and maintenance are managed by our authorized distributors*. For the quickest and most efficient technical support for your product, please get in touch with the distributor in your country or contact your point of purchase. They will assist you in resolving any technical issues that you may have.
* which for Sweden is Clavia directly, of course
Re: Spare knobs?
Posted: 28 Jul 2024, 08:36
by Hoylander
Thanks for replies. I did contact Clavia support but so far after 7 days no reply yet.
Re: Spare knobs?
Posted: 28 Jul 2024, 12:34
by maxpiano
Hoylander wrote: ↑28 Jul 2024, 08:36
Thanks for replies. I did contact Clavia support but so far after 7 days no reply yet.
What about contacting your shop (point of purchase), then?