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My NE3-73 has turned YELLOW.....

Posted: 16 Mar 2012, 01:06
by Lemmon
I'm about to send this paperweight back to get "serviced" for a second time,,,,,8 months old.......the first time it was 1.5 months old......for the same "piano" button/switch FAILURE.......you would think they would kiss me......no refund no replacement......maybe after the 5th time....???????? HELP !!!!!!!

Re: My NE3-73 has turned YELLOW.....

Posted: 20 Mar 2012, 02:52
by Hanon_CTS
Lemmon wrote:I'm about to send this paperweight back to get "serviced" for a second time,,,,,8 months old.......the first time it was 1.5 months old......for the same "piano" button/switch FAILURE.......you would think they would kiss me......no refund no replacement......maybe after the 5th time....???????? HELP !!!!!!!
Hello Lemmon,
Sorry to hear of your troubles, it sounds like an exceptional case. :(
Which dealer did you get it from?
Have you contacted Clavia directly?
http://www.nordkeyboards.com/main.asp?t ... al_support
Cheers, Hanon

Re: My NE3-73 has turned YELLOW.....

Posted: 27 Apr 2012, 07:31
by pablomastodon
I'm just reading this post for the first time this evening and would like to know more about it myself. Please contact me directly.

Bless,

Pablo Mastodon
Nord Technical Support USA/Canada
pablo.mastodon@AmericanMusicandSound.com
(800) 994-4984 x3030 USA
(800) 431-2609 x3030 Canada
(813) 644-8480 (direct line)

Re: My NE3-73 has turned YELLOW.....

Posted: 27 Apr 2012, 16:20
by Cute James
Great support!

Re: My NE3-73 has turned YELLOW.....

Posted: 27 Apr 2012, 16:38
by bdodds
He's only popped in the one time, Pablo, I doubt he's coming back. You might try a PM, if he has a valid email address on file, it may email him.