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Problem after Grand factory reset
Posted: 28 Feb 2024, 19:04
by Beemer2
I have the latest OS version but I needed to do a factory reset on my Grand. This completed but I now have two problems.
1) The piano sound only comes from the left Nord speaker and nothing comes out the right speaker. I did not make any cable change from when it was playing to both speakers
2) The system menu shows that piano is left speaker and synth is right but I cannot find how to change that. As it is now there is no piano or synth sound from the right speaker.
I recall that the cable between the speakers is carrying power and audio so I don't know how to test the right speaker. Any advice would be welcome.
Re: Problem after Grand factory reset
Posted: 28 Feb 2024, 19:12
by maxpiano
Go to System menu and modify Output Routing with Program dial
Menus are navigated with the on-screen < and > soft buttons and settings are changed with the PROGRAM dial.
(then repeat the mantra "the manual is my friend,...")
Re: Problem after Grand factory reset
Posted: 29 Feb 2024, 13:34
by Beemer2
maxpiano wrote:Go to System menu and modify Output Routing with Program dial
Menus are navigated with the on-screen < and > soft buttons and settings are changed with the PROGRAM dial.
(then repeat the mantra "the manual is my friend,...")
I already tried to change the output routing but I cannot find one that says stereo
Re: Problem after Grand factory reset
Posted: 29 Feb 2024, 14:18
by FZiegler
Have you already tried to repeat the factory reset?
According to the manual, there should be an output routing setting called 'stereo'. If there isn't, something is odd.
Re: Problem after Grand factory reset
Posted: 29 Feb 2024, 15:03
by maxpiano
Beemer2 wrote:maxpiano wrote:Go to System menu and modify Output Routing with Program dial
Menus are navigated with the on-screen < and > soft buttons and settings are changed with the PROGRAM dial.
(then repeat the mantra "the manual is my friend,...")
I already tried to change the output routing but I cannot find one that says stereo
5 - OUTPUT ROUTING Mode
In Stereo mode, all sounds are sent to both audio outputs. When set to Piano:L Synth:R, Piano sounds are sent to the left output and sample synth sounds to the right.
Range: Stereo (Default), L:Piano R:Synth
if it is currently on the other setting, then you have to rotate the Program dial counterclockwise.
If you still have a problem I suggest to redo the OS update to latest version i.e. currently 1.62
https://www.nordkeyboards.com/downloads/nord-grand
Re: Problem after Grand factory reset
Posted: 17 Apr 2024, 10:22
by Beemer2
maxpiano wrote:Beemer2 wrote:maxpiano wrote:Go to System menu and modify Output Routing with Program dial
Menus are navigated with the on-screen < and > soft buttons and settings are changed with the PROGRAM dial.
(then repeat the mantra "the manual is my friend,...")
I already tried to change the output routing but I cannot find one that says stereo
5 - OUTPUT ROUTING Mode
In Stereo mode, all sounds are sent to both audio outputs. When set to Piano:L Synth:R, Piano sounds are sent to the left output and sample synth sounds to the right.
Range: Stereo (Default), L:Piano R:Synth
if it is currently on the other setting, then you have to rotate the Program dial counterclockwise.
If you still have a problem I suggest to redo the OS update to latest version i.e. currently 1.62
https://www.nordkeyboards.com/downloads/nord-grand
Many thanks for your advice all is working correctly now.