Configuration problems in nord grand

[Recamales]

think I have a configuration problem when transposing by semitones.
When I go up one semitone the highest note on the keyboard stops emitting sound, if I go up two semitones the two highest notes on the keyboard stop emitting sounds and so on until the 6 highest notes on the keyboard stop emitting sound if I go up six semitones.
This only happens to me with the piano module, not with the other samples.
The second problem is that the sustain pedal does not maintain the sound in the high notes, the duration of the note with the pedal or without the pedal is the same, this only happens to me in the piano module, in the sample module it works fine .
Update v 1.62 a month ago, I don't know if it could be for that reason.
Does this happen to more nord grand users?

sorry for my english

[maxpiano]

There is no "configuration problem" here, just maybe the need to understand better how a digital piano sound engine works :

1) every instruments has its extension and for a real piano it is up to C8; so normally a digital piano engine will not go beyond that top note = C8 (there are no samples and/or the engine is designed to limit its range at the top note of a real piano) so if you transpose in a way that goes beyond that limit the related notes will not sound: normal/correct

2) in a real piano the top keys (usually from F#6 and above) have no dampers, so they resonate with or without sustain pedal being pressed; Nord Piano section engine replicates this behavior, just like almost all modern digital pianos do: normal/correct.

[Recamales]

As you can also understand, that was my first reasoning, the range of a piano goes from A0 to C8. What made me doubt a bad configuration in my N.grand is because of the following:

1. according to his theory, if under semitones the same thing would happen, but it is not like that, if under semitones, even up to 6 semitones it continues to sound below A0, it only happens when going up semitones. I have in front of me some Yamaha p45, p125, p515, cp33, cp4, kawai mp7, mp7se, mp11, ca65, ca98, roland fp30 pianos, in none of these models does this happen when I raise semitones.

2. all the models described above including a yamaha c3, it is appreciated without any doubt when we press and release a high note without releasing the dampers and when we do it by pressing the pedal and releasing the dampers.

I would like to know if the same thing happens to other nord grand users, or is it the fault of something I touch in the configuration.

[Recamales]

Yes I see your points, so

1. as I wrote "normally" a piano engine should cover the range of the real instrument (and since a Bosendorfer goes below A0 the lower range of a digital piano can extend below A0 too, but we were talking about the top range), it can be anyway a choice of the manufacturer to follow this guideline (for me logical) or not and extend to ranges where no real piano can

2. if there are no dampers on that note strings, what should the damper pedal do on them other than nothing? I find Nord implementation more in line with the real instrument, if other instruments change the sustain duration based on damper pedal (unless we talk about resonances) for me that would be an incorrect behaviour

Anyway for sure some other NG owners can check and confirm

[Swampfox]

Yes I see your points, so

1. as I wrote "normally" a piano engine should cover the range of the real instrument (and since a Bosendorfer goes below A0 the lower range of a piano can be extend below A0, but we were talking about the top range), it can be anyway a choice of the manufacturer to follow this guideline (for me logical) or not and extend to ranges where no real piano can

2. if there are no dampers on that note strings, what should the damper pedal do on them other than nothing? I find Nord implementation more in line with the real instrument, if other instruments change the sustain duration based on damper pedal (unless we talk about resonances) for me that would be an incorrect behaviour

Anyway for sure some other NG owners can check and confirm

The issue with 1) is that all the pianos listed, except the roland, are sample based slabs. One would not expect any of them to have data for notes that don't exist. Granted, it would be possible to raise the note 'post sample' but if they do it would be a departure from 'authentic'. I'm not sure why'd they even do that given a transpose function should just be an index shift. Roland models their sounds it's hard to guess the easiest way to implement a transpose although a shift still seems like a reasonable guess.
With the sustain pedal, way back when I first got my MP11Se, I noticed that some notes were hanging. It drove me crazy until I went down a google rabbit hole and discovered that APs don't have dampers of the upper octave or so. It varies from AP to AP but is generally within a few notes of F6. I remember that the MPs sustain pedal did nothing to notes without dampers. Now that I own a reasonably good AP, I can say the only thing hitting the pedal does when playing an undamped note is make pedal noise. There isn't any or any appreciable sympathetic resonance in those notes, at least not on my AP.

[Recamales]

I think the same as your maxpiano.
I just want to make sure it wasn't me who misconfigured it.

[Swampfox]

I think the same as your maxpiano.
I just want to make sure it wasn't me who misconfigured it.

FWIW, The NS3 behaves exactly the same as you described.

[Hlaalu]

Yes I see your points, so

1. as I wrote "normally" a piano engine should cover the range of the real instrument (and since a Bosendorfer goes below A0 the lower range of a piano can be extend below A0, but we were talking about the top range), it can be anyway a choice of the manufacturer to follow this guideline (for me logical) or not and extend to ranges where no real piano can

The issue with 1) is that all the pianos listed, except the roland, are sample based slabs. One would not expect any of them to have data for notes that don't exist. Granted, it would be possible to raise the note 'post sample' but if they do it would be a departure from 'authentic'. I'm not sure why'd they even do that given a transpose function should just be an index shift.

Nord pianos are samples as well, yet oddly enough, while the top octave above C8 doesn't exist, as noted, the bottom octave below A0 is there, if you transpose / octave shift the keyboard.

Apart from the Bosendorfer (which by the way doesn't have an entire octave below A0), all other Nord acoustic pianos shouldn't have more than 88 keys. So that means the samples must have been stretched.

By the way there are other "hints" at the fact that not even XL pianos are truly a key-by-key sampling, like some background noise that you can hear under certain conditions, that's there over two adjacent keys.