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Survey for Improvement of Current (and Future) Nord Products
Posted: 16 Jan 2023, 12:51
by Winds
In reference to the "Nord Christmas Gift" Thread in the General Nord Forum, and with inputs from myself and M1tsos, I have made a survey referencing the Nord Keyboards Wish List listed here
As M1tsos has mentioned, speaking directly with Clavia Nord is possible anytime, but perhaps moderators need to approve it before I share the survey link (that is if moderators agree for the survey to be posted as well). The results of the survey can be pushed out to Clavia Nord so they can proceed with whatever action they need to.
Perhaps M1tsos, or a couple moderators, can also help have a look through the survey before posting it.
Re: Survey for Improvement of Current (and Future) Nord Prod
Posted: 16 Jan 2023, 12:55
by Hlaalu
Winds wrote:speaking directly with Clavia Nord is possible anytime
Possible for whom and by which channel? Surely not for the vast majority of users via the Support page...
Re: Survey for Improvement of Current (and Future) Nord Prod
Posted: 16 Jan 2023, 13:10
by Winds
Hlaalu wrote:Winds wrote:speaking directly with Clavia Nord is possible anytime
Possible for whom and by which channel? Surely not for the vast majority of users via the Support page...
Sorry that may have been taken out of context. M1tsos can directly contact Clavia Nord as mentioned in the Nord Christmas Gift Thread.
You can refer M1tsos's post here
general-nord-forum-f29/nord-christmas-g ... 5-180.html
Re: Survey for Improvement of Current (and Future) Nord Prod
Posted: 18 Jan 2023, 16:27
by Gambold
>As M1tsos has mentioned, speaking directly with Clavia Nord is possible anytime,<
We are all waiting for him to give them a ring and ask about the sample versions not available on the website, but loaded on one of the Piano 5 backup archives.
He can particularly inquire about the smaller White Grand XL, smaller mono EP80 and the upgraded Wurlis, which would be beneficial and desirable for more than just Piano 5 owners...and maybe point out that their loyal customer base is now having to hack into said Piano 5 archive and extract these files themselves.
Re: Survey for Improvement of Current (and Future) Nord Prod
Posted: 18 Jan 2023, 18:25
by FZiegler
I already posted that request in the Nord support form a few days ago - and hope for a reaction. But probably not directly: It's enough to find the White Grand one day or another on the website.
Re: Survey for Improvement of Current (and Future) Nord Prod
Posted: 18 Jan 2023, 21:35
by Gambold
>I already posted that request in the Nord support form a few days ago - and hope for a reaction. But probably not directly<
Well, they do state that you will get a response:
An answer will then be delivered to the email address you stated in the support form. If you haven't received an answer within a few working days, you may want to make sure that the reply hasn't been mistakenly classified as junk mail by your email client or email provider.
Re: Survey for Improvement of Current (and Future) Nord Prod
Posted: 18 Jan 2023, 23:31
by M1tsos
I can call again directly on phone with them and ask them.. just let me know exactly what questions you want me to do to them. And i will write down their answers.. because their emails are take 2 long to be answered..
Re: Survey for Improvement of Current (and Future) Nord Prod
Posted: 19 Jan 2023, 00:10
by Gambold
Gambold wrote:>As M1tsos has mentioned, speaking directly with Clavia Nord is possible anytime,<
We are all waiting for him to give them a ring and ask about the sample versions not available on the website, but loaded on one of the Piano 5 backup archives.
He can particularly inquire about the smaller White Grand XL, smaller mono EP80 and the upgraded Wurlis, which would be beneficial and desirable for more than just Piano 5 owners...and maybe point out that their loyal customer base is now having to hack into said Piano 5 archive and extract these files themselves.
Re: Survey for Improvement of Current (and Future) Nord Prod
Posted: 19 Jan 2023, 12:49
by M1tsos
Gambold wrote:Gambold wrote:>As M1tsos has mentioned, speaking directly with Clavia Nord is possible anytime,<
We are all waiting for him to give them a ring and ask about the sample versions not available on the website, but loaded on one of the Piano 5 backup archives.
He can particularly inquire about the smaller White Grand XL, smaller mono EP80 and the upgraded Wurlis, which would be beneficial and desirable for more than just Piano 5 owners...and maybe point out that their loyal customer base is now having to hack into said Piano 5 archive and extract these files themselves.
I just called and got this answer
Nice to talk to you again! The short answer for this is that we are aware of the fact that some of the Piano 5 content, which was modified/updated in various steps, is not yet up in the regular Libraries - we’re sorry for any inconvenience around this and make a note to make sure all content is in sync across backup archives and the website. As usual we can’t give exact info on when it will be done, but many thanks for notifying, and feel free get back with any additional queries around this.
Re: Survey for Improvement of Current (and Future) Nord Prod
Posted: 19 Jan 2023, 15:33
by Gambold
That was a live call? A person said all that and you took it down as dictation?