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Nord Grand key problem

Posted: 07 Feb 2021, 21:02
by s991534
I have one key kind of saying "broken" that it could lift up a bit, and you can hear the bounce back noise, but it doesn't affect with the sound and function. How am I gonna fix this?
You can check it from the link below (The A key)


Re: Nord Grand key problem

Posted: 07 Feb 2021, 21:33
by Projet Xion
Hi,

I assume your keyboard is under warranty.
If I were you I would return it to your retailer.
The key seems broken and at this prize, I wouldn't take any risk.

Re: Nord Grand key problem

Posted: 23 Jul 2021, 13:57
by Studiotan
s991534 wrote:I have one key kind of saying "broken" that it could lift up a bit, and you can hear the bounce back noise, but it doesn't affect with the sound and function. How am I gonna fix this?
You can check it from the link below (The A key)

Did you ever get this repaired? One of my keys is exhibiting the same behavior. Thanks

Re: Nord Grand key problem

Posted: 27 Sep 2021, 19:46
by Studiotan
The tech opened my keyboard and it turns out the weight in the key mechanism was banging against one of the cables in the unit.