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Midi in , no sound

Posted: 09 Jan 2021, 14:31
by joakim
I have an Arturia keystep connected as midi controller to Nord rack 2.
Suddenly there comes no sound when playing the keystep althoug nordrack registers a midi triggered. midi cable Connections are fine.

there is sound when pressing trigger button on the nordrack,

Re: Midi in , no sound

Posted: 09 Jan 2021, 14:43
by maxpiano
Have you checked the MIDI Channel settings on both are the same?

PS: hi...

Re: Midi in , no sound

Posted: 09 Jan 2021, 15:58
by Tasten-Bert
Hi and welcome to this wonderful forum of nord enthusiasts.

Does „suddenly“ mean that it was to hear before? Perhaps a volume controller signal has been sent with 0? Check the volume at your controller‘s side.

Cheers from Germany and have fun

Re: Midi in , no sound

Posted: 10 Jan 2021, 17:36
by joakim
Hi and thanks for the replys!
There was sound when playing on the keystep and suddenly the sound stopped although there is a trigger signal registered.
pretty sure both are using midi channel 1 .
And all midi.ch is set to -on

Re: Midi in , no sound

Posted: 10 Jan 2021, 17:38
by joakim
----Check the volume at your controller‘s side-----

not sure what you mean here.

Re: Midi in , no sound

Posted: 10 Jan 2021, 20:33
by Tasten-Bert
Hi Joakim,
by saying ‘the volume at your controller‘s side‘ I mean any possible volume controller at your Arturia keystep which could be a plugged-in volume- or expression pedal, a hardware poti at the keystep‘s panel or even others. Hopefully you don‘t have a sustain pedal mistakenly plugged into the wrong (= control or expression) socket, do you?
Cheers from Germany

Re: Midi in , no sound

Posted: 11 Jan 2021, 00:27
by joakim
i see, no external pedals or other stuff :/
So weird

Re: Midi in , no sound

Posted: 11 Jan 2021, 00:35
by Tasten-Bert
what is the exact model of your Arturia? And do you perhaps remember your last action before the sound stopped? And - only to cover it once - could a cable from the nord rack to the amp just have got broken?

Re: Midi in , no sound

Posted: 11 Jan 2021, 09:50
by joakim
Thanks for the reply Tasten-Bert


Thing is that there is sound from the nordrack . when pushing the trigger button it makes a sound. and the demo songs play as should also .

What i did was that i put a guitarpedal on top of/close by the keystep. A memoryman echo . like just for a second, and that was when the sound stopped. Could this thing have affected the keystep maybe? i doubt it , but maybe i should have it checked in the store .....

Re: Midi in , no sound

Posted: 11 Jan 2021, 10:03
by maxpiano
Maybe you just pushed a button on the Keystep and changed its mode or something else. Before going to the store, I suggest you to study the Keystep manual, check everything and look particularly for MIDI parameters or "mode" buttons (or any other info, including how to do a Factory Reset).