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Piano sounds are off and factory reset didn't work.

Postby ltdandan » 02 Aug 2020, 20:57

I'm not sure what's happening. Most of my piano sounds are coming through with weird effects while nothing is turned on to effect the sound and all my electric piano sounds aren't coming through at all. I got fed up and did a factory reset but nothing changed.

Any ideas?
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Piano sounds are off and factory reset didn't work.


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Re: Piano sounds are off and factory reset didn't work.

Postby lawman » 03 Aug 2020, 08:49

Since you've already done a factory reset (a/k/a restore), presumably you've already downloaded and saved that entire large file into your computer, thereby depleting that much available computer memory. Accordingly, it should cost you nothing to try the full restore function again (and again if necessary - when I have to reboot anything, the first attempt doesn't always work). Before you do that, though, make sure you are using your instrument's current OS and the current version of Nord Sound Manager. You might have to try re-installing those programs as well. Good luck!
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Re: Piano sounds are off and factory reset didn't work.

Postby maxpiano » 03 Aug 2020, 08:55

As lawman suggested, I would try first to update/reload the latest firmware, then redo the Factory Restore (using the latest Nord Sound Manager).
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Re: Piano sounds are off and factory reset didn't work.

Postby anotherscott » 03 Aug 2020, 20:18

ltdandan wrote:I'm not sure what's happening. Most of my piano sounds are coming through with weird effects while nothing is turned on to effect the sound and all my electric piano sounds aren't coming through at all. I got fed up and did a factory reset but nothing changed.

Any ideas?

possibly headphones with a flakey adapter.
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Re: Piano sounds are off and factory reset didn't work.

Postby cphollis » 04 Aug 2020, 00:07

As @anotherscott said, perhaps a flaky headphone adapter. It turns out that there were a huge bunch of these dropped into the market a few years back, and they're still around. It happened to me. Basically, you get phase cancellation as a result, so APs sound "strange", mono EPs don't come through at all, etc.
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