Nord User Forum

Sample Editor 3.1 says it can't communicate with my Electro 6D until I update the keyboard. I update it and now it seems most of my Mellotron sounds are gone and a number of programs have no sound when they look to be trying to use the organ section.

This is strange, especially the loss of the mellotron samples since the OS update does not touch the sounds and programs. Don’t know what happened to the organ engine. I would try to switch off the Nord, remove the USB cable, switch it on and connect back to the computer and then do the OS update again, maybe that helps.

As Schorsch said, OS install should have no effect on resident sounds (programs, samples, pianos) on the instrument. As such, repeating an OS load will be a waste of time, but a very short one. Better would be to shut down Sample Editor, open up the latest version of Nord Sound Manager and have a look at what is shown there in the lists of samples and pianos. Your Mellotrons should appear in the samples list. Be sure to enable the ORGANIZE button -- if the samples are truly missing, the "holes" from where they used to be located should appear.

Bless, Pablo

Agree with Pablo regarding the loss of programs, my advice to re-do the update was more related to the loss of the organ sound engine but I may be wrong