General Discussion of the Nord Stage (EX), Nord Stage 2 (EX), and Nord Stage 3 Synths, FAQ, Troubleshooting etc.

Loud Key Glitch -> NS3 88

Postby SpecialK » 04 Dec 2019, 00:16

Hello Everybody

Did anyone of you recognized that loud key glitch which is shown in the video below ?

Watch on youtube.com


I think it happend to me while playing at a Gig ..... accidentally....... before I saw that video....... and there I thought it was just in my imagination.
Now I was sitting at my NS3 88 ......... and experience that this bug is really there.
I also have the NS3c .......... there everything is fine. Also playing the NS3 88 over Midi by another Midi Keyboard (Studiologic Numa Nano) .......... there is no problem.

So it seems that the Sensor at the NS3 88 is not reacting in the right way ...... by playing same note that fast. ...... means it is a Hardware Bug :shock:

Would be nice if any of you can confirm this behavior ......... or maybe not. :?:
Gear: Nord Stage 3 88 / Nord Stage 3 compact / Studiologic Numa Nano / Studiologic Numa compact / Yamaha Reface CP / Roland JV-1010 / Kord TR 76 / Kord T3ex / Kurzweil PC88
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Loud Key Glitch -> NS3 88


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Re: Loud Key Glitch -> NS3 88

Postby ajstan » 04 Dec 2019, 01:16

Yes, it’s a software bug for the HA88. It’s been posted in the sticky thread for known issues and has been submitted to Clavia. It will likely be addressed after NAMM.
NS3-88, NS3C, Radial Key Largo, Westone AM Pro 30 IEMs, Rolls PM55P Headphone Mixer, K&M 18880 Keyboard Stand, Bose S1 Pro, JBL 305p MKII Monitors, Zoom Q2n-4K

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Re: Loud Key Glitch -> NS3 88

Postby pablomastodon » 11 Dec 2019, 20:17

translates to "elevator music" in other parts of the world...
bun fyah weh fyah fi bun
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Re: Loud Key Glitch -> NS3 88

Postby Hlaalu » 13 Jan 2020, 21:57

ajstan wrote:Yes, it’s a software bug for the HA88. It’s been posted in the sticky thread for known issues and has been submitted to Clavia. It will likely be addressed after NAMM.


I checked the thread you mention and searched for the issue, but I couldn't find it. How is it named inside the file?

I am considering purchasing the NS3 88, and was actually about to do so, till I saw the video posted in this thread.

Not that I am over concerned about this bug, but I am kind of surprised it hadn't been discovered before, giving the apparent straightforwardness the guy in the video talks about it with. I still think I'll buy the NS3, but on the other hand I kind of agree that a keyboard in this price range shouldn't really show such issues.

Thank you and I apologize for my wacky English.
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Re: Loud Key Glitch -> NS3 88

Postby Schorsch » 13 Jan 2020, 23:46

I took an unsuccessful attempt to reproduce this on my NS3 88, looks like mine does not have this problem. I therefore doubt that this is a general software bug, but maybe I’m too stupid to do it the right way to get it wrong :lol: :roll:
Regards Schorsch

Edits to this post were done to remove typos

The best in music is not in the notes.

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Nord Stage 2 EX 88
Yamaha Motif XF7 WH
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Re: Loud Key Glitch -> NS3 88

Postby ajstan » 14 Jan 2020, 06:48

Hlaalu wrote:
ajstan wrote:Yes, it’s a software bug for the HA88. It’s been posted in the sticky thread for known issues and has been submitted to Clavia. It will likely be addressed after NAMM.


I checked the thread you mention and searched for the issue, but I couldn't find it. How is it named inside the file?

I am considering purchasing the NS3 88, and was actually about to do so, till I saw the video posted in this thread.

Not that I am over concerned about this bug, but I am kind of surprised it hadn't been discovered before, giving the apparent straightforwardness the guy in the video talks about it with. I still think I'll buy the NS3, but on the other hand I kind of agree that a keyboard in this price range shouldn't really show such issues.

Thank you and I apologize for my wacky English.


Welcome, your English is fine! Here is the link to the thread:
nord-stage-forum-f3/list-of-nord-stage-3-known-issues-bugs-t14203.html#p124036

The reason that the issue wasn’t discovered is that it was so rarely encountered in the practical use of the NS3 that it wasn’t reported by anyone for over two years.

On a separate note, please seriously consider the following before you buy:
If you think that anything less than perfection is unacceptable because Nords are expensive, then I would strongly recommend you buy a less expensive brand of keyboard. It won’t be perfect either, but at least you won’t be out as much money.

Good luck with whatever your decision is.
NS3-88, NS3C, Radial Key Largo, Westone AM Pro 30 IEMs, Rolls PM55P Headphone Mixer, K&M 18880 Keyboard Stand, Bose S1 Pro, JBL 305p MKII Monitors, Zoom Q2n-4K

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Re: Loud Key Glitch -> NS3 88

Postby Hlaalu » 14 Jan 2020, 16:16

ajstan wrote:Welcome, your English is fine! Here is the link to the thread:
nord-stage-forum-f3/list-of-nord-stage-3-known-issues-bugs-t14203.html#p124036


Thanks! I saw that, I mistakenly assumed that the issue had been reported on the Google sheet, but apparently it isn't there. Good to know it has been submitted to Clavia, let's hope that it is something that can be worked-around via software update.

ajstan wrote:On a separate note, please seriously consider the following before you buy:
If you think that anything less than perfection is unacceptable because Nords are expensive, then I would strongly recommend you buy a less expensive brand of keyboard. It won’t be perfect either, but at least you won’t be out as much money.


In absolute terms you are of course right, because perfection doesn't exist anywhere anyway. But of course in reality it is always a matter of degrees. If this issue is really that hard to trigger when normally playing that nobody had noticed it in over 2 years, then OK, I don't mind either. But the reason why I asked in the first place is that the way the guy does that in the YT video didn't seem really anything particularly superhuman, just notes in a row played quickly.

Anyway, as I said I had already pretty much made my mind about the purchase, so I think I'll just go for it. :D

I think I'll be lurking and possibly posting here in the future. :)

Thank you all!
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Re: Loud Key Glitch -> NS3 88

Postby Hlaalu » 21 Jan 2020, 22:41

Alright, I just got a NS3 88!
And I am very happy with it.

Concerning the "glitch", yes I can confirm it is there... I can only get it on black keys though, and as someone else said earlier it shows up about 1 time out of 15. Not a huge deal but I'd like to see it fixed in the near future... I hope Clavia is reading this forum.
Last edited by Hlaalu on 21 Jan 2020, 22:42, edited 1 time in total.
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