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unresponsive knobs

Posted: 18 Nov 2018, 22:54
by jazzsaxe
When using the knob in the 'synth' section to scroll through sounds in the 'samp' menu, the knob functions extremely erratically. It is impossible to scroll through sounds quickly. A large turn of the knob advances one or two patches at a time...or not at all. Multiple knob turns can result in minimal scrolling...the response to the knob is MINIMALLY responsive, if at all.
I have noticed a similar, but less significant issue when scrolling through the alphabet while naming a patch. Knob turns here are slghtly unresponsive, but not on the scale as described above.
The main issue as described above, seems to have gotten progressively worse. It is now virutally impossible to create new patches using sounds from the samp library.
help!

Re: unresponsive knobs

Posted: 18 Nov 2018, 23:05
by maxpiano
I am afraid you need to have that synth knob encoder replaced (and maybe also the main one)

Re: unresponsive knobs

Posted: 20 Nov 2018, 19:33
by pablomastodon
Hi Jazzsaxe,

please feel free to contact me at work for more detailed discussion and possible solutions, local to you or otherwise

bless, pablo

Nord Tech Support Canada/USA
pablo.mastodon@americanmusicandsound.com
800-994-4984 x3030