Nord User Forum

Hi, I guess that the warranty is provided by your dealer, not by Nord. You should therefore check with the dealer if you can have potential repairs been done in warranty in Belgium or if you would have to take it to France for this

I ink ther is a "European warranty" that manufacturers have to follow whenever the keyboard have been bought...Even if your country or retailer gives a extra time of warranty, the first warranty is given by the manufacturer and transferred only to the end user via the retailer....
At the end, the retailer exchanged it with the manufacture and it's an invisible for the end user but the one who is legally responsible for the manufacturer basic warranty, a minimum of one year depending on the country or Europe, is the manufacturer....You might have to pay for shipping because part of the margin given by the manufacturer to retailer is supposed to cover this but there is not legally a single retailer in Europe that could decline to provide you a warranty with a a musical instrument....At least, that was the case when I was working for Yamaha music in e 80's and my understanding is this European warranty has been increased a lot for the last 30 years....

Not sure what policy is in EU, but here in USA/Canada, manufacturer's factory warranty is NOT transferable. I suspect that if the dealer says that the instrument comes with 3 years warranty, it is the dealer who is warranting this, not Nord, as suggested by Hervshahn.

bless, pablo

Warranty has always to be claimed at the dealer/trader:

https://www.google.de/amp/s/europa.eu/y ... amp_en.htm

my post was inelegantly worded

my intended meaning was "as suggested by Hervshahn, the warranty is provided by your dealer..."

sorry for any confusion caused

Pablo, it was not confusing - I just wanted to support what you said