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Nord Piano 3 periodically cannot switch-on

Postby Henrikk » 31 May 2018, 13:05

I have a 14-month NP3 updated to latest firmware 1.22 that periodically cannot turn on. Pressing the power-on switch only leave a dark display, no lights, no sound. No issues with the power cord nor the switch button itself. I have now discovered that leading into the periodically failure the ‘LIVE #5’ does not work (totally passive and no LED light) and then I decide to power-off the keyboard and then it cannot power-on again. Repeating the power-on button 4-5 times the Keyboard suddenly reboot and start normally.
This situation has occurred 5 times during practice – I fear the day it will fail during live performance. Any thoughts or advise?
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Nord Piano 3 periodically cannot switch-on


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Re: Nord Piano 3 periodically cannot switch-on

Postby Henrikk » 31 May 2018, 15:47

A hypothesis is that it can be SW related??

I have a 14-month NP3 updated to latest firmware 1.22 that periodically cannot turn on. Pressing the power-on switch only leave a dark display, no lights, no sound. No issues with the power cord nor the switch button itself.

I have now discovered that leading into the periodically failure the 'PROGRAM #5' /‘LIVE #5’ does not work (totally passive and no LED light on that specific button) and then I can only to power-off the keyboard and then it cannot power-on again. Repeating the power-off/on button 4-5 times the Keyboard suddenly reboot and start normally.

This situation has occurred 5 times during practice – I fear the day it will fail during live performance. Any thoughts or advise?
Last edited by Henrikk on 31 May 2018, 15:53, edited 1 time in total.
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Re: Nord Piano 3 periodically cannot switch-on

Postby DanielD71 » 31 May 2018, 18:35

Hello
I would send an email to Clavia support.
Regards
Daniel

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