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Re: Without the Nord :(

Postby kbrkr » 06 Jul 2018, 00:32

Have them buy it back and send you a Stage 3 at a discount!
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Re: Without the Nord :(


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Re: Without the Nord :(

Postby cphollis » 06 Jul 2018, 02:52

I think you're getting messed up in the world of warranty repair. Yes, you'd like them to fix it and make it right without any cost to you, but ... it takes a while.

I've got a great keyboard tech 90 minutes from where I live. When one of my boards has a hiccup (not often to be sure), I take it up to him and ask him to fix it. He does, and for short money. He does upgrades as well :)

I get my board back in a few days. Worth the few hundred bucks to me.
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Re: Without the Nord :(

Postby kirsty » Today, 20:54

Sooo. Its only a few days away that gear 4 would have had to replace the instrument within their 60 day policy.

Scraping in at the final hour i had a call today to say it is fixed! hurrah. (I can bet they have been jumping up and down at Nord so they dont have to replace it lol)

Hopefully it will be back with me again next week... strangely enough, ive been getting rather attached to the more meaty HA action of the loan Piano 3 they have sent me....

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Last edited by kirsty on 20 Jul 2018, 20:54, edited 1 time in total.

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Re: Without the Nord :(

Postby Quai34 » 49 minutes ago

Ok, great, the loan was free i assume? and the shipping cost if for them or for you?
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Re: Without the Nord :(

Postby kirsty » 32 minutes ago

The shipping is on them, and yes the loan piano was one of their B stock display items that they gave me free of charge due to the repair taking ages longer than expected, and a load of conflicting stories about its progress. .. . Took 6 weeks before they offered the loan though.

Nord Stage 2 EX 76
Yamaha CP4
EV ELX112p ELX118p x2
Allen & Heath ZED 60-10FX


Gone but not forgotten
- Nord Piano 2HP
- Kurzweil Artis
- Kurzweil SP4-8
- Roland HP507
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