NS3 Bug reports etc.

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wolferl
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Re: NS3 Bug reports etc.

Post by wolferl »

sorry to hear that! I'm very interested in the solution of your problem...if its really hardware (sounds like) or an software related bug.

Not good Nord! :thumbdown:

The most important for a live player ist robustness and reliability of the instrument.

Best wishes,
Wolferl
Antago
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Re: NS3 Bug reports etc.

Post by Antago »

I think this is might be a bug, but still new to Nord so if someone more experienced than me would be willing to verify if this is a bug or just me doing it wrong, I'd be very gratefull.

Regarding "non-keyboard extern setup" where all kb zone leds are off. I'd assume this would cause the external machine (in my case electro 5d) to remain silent when I play the keybed on the NS3. But it functions the same as if all 4 leds on the extern section would be lit. It triggers notes on all zones.

The other splits function as I should expect them too. Assign it to split zone and only that zone would trigger the electro.
baekgaard
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Re: NS3 Bug reports etc.

Post by baekgaard »

Antago wrote: Regarding "non-keyboard extern setup" where all kb zone leds are off. I'd assume this would cause the external machine (in my case electro 5d) to remain silent when I play the keybed on the NS3. But it functions the same as if all 4 leds on the extern section would be lit. It triggers notes on all zones.
Did you disable the Global Channel (MIDI Settings 2/4, if I remember correctly)? If not, try to set that to off and then the extern should work as you expect (apart from the bug concerning the sustain pedal).
Antago
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Re: NS3 Bug reports etc.

Post by Antago »

baekgaard wrote: Did you disable the Global Channel (MIDI Settings 2/4, if I remember correctly)? If not, try to set that to off and then the extern should work as you expect (apart from the bug concerning the sustain pedal).
Yeah I tried having the global channel on multiple settings, including off. The other split functionality in extern works fine and as expected.
baekgaard
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Re: NS3 Bug reports etc.

Post by baekgaard »

Hm, sounds weird. I could try to reproduce it also.

Do you have a simple scenario like "select one of the stock patches", "press extern", "play", ...?

The reason for starting with a "known" setup is that it may be easier for me to have the same settings then.
Antago
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Re: NS3 Bug reports etc.

Post by Antago »

Sure!

Select Patches: NS3 A:01 Royal Grand 3D; Electro 1:1 Grand Strings

Press extern (4 zone lights on), play the NS3, now the strings from the electro come in.
Press shift + extern (4 zone lights off), play the NS3, the electro strings still come through (where I would expect none).

press split
press shift extern (bottom 2 zone lights on), play the NS3, electro strings on the lower split point, none on the upper.
press shift extern (upper 2 zone lights on), play the NS3, electro strings on the upper point, none on the lower.

press shift extern (all 4 lights up again), play the NS3, strings on all zones.
press shift extern (all 4 lights off again), play the NS3, strings on all zones, where I would expect none.

EDIT: Just hooked the NS3 up to kontakt (string patch) to see if it was only affecting the electro, but the result was exactly the same.
Last edited by Antago on 02 Aug 2017, 16:58, edited 1 time in total.
Hyttel
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Re: NS3 Bug reports etc.

Post by Hyttel »

Antago wrote:Sure!

Select Patches: NS3 A:01 Royal Grand 3D; Electro 1:1 Grand Strings

Press extern (4 zone lights on), play the NS3, now the strings from the electro come in.
Press shift + extern (4 zone lights off), play the NS3, the electro strings still come through (where I would expect none).

press split
press shift extern (bottom 2 zone lights on), play the NS3, electro strings on the lower split point, none on the upper.
press shift extern (upper 2 zone lights on), play the NS3, electro strings on the upper point, none on the lower.

press shift extern (all 4 lights up again), play the NS3, strings on all zones.
press shift extern (all 4 lights off again), play the NS3, strings on all zones, where I would expect none.

EDIT: Just hooked the NS3 up to kontakt (string patch) to see if it was only affecting the electro, but the result was exactly the same.
I've pointed the exact same problem out in another thread. I get the same result as you on my Stage 3 and would agree that this is not the behavior that is advertised in the manual's non-keyboard setup section.
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Re: NS3 Bug reports etc.

Post by baekgaard »

This is a weird bug -- but it's caused by a "hidden" mode or some incorrect internal state.

The thing is that you can get it into a mode where the LED's are all off but you're still in extern mode.

The other instruments switch between the combinations as pr. the split; for instance in M-split mode, shift+zone select cycles through **--, --** and ****. However, the external section goes through **--, --**, **** and ----. In the --- mode, all LEDs are off, but it works just like ****. When you're in the non-split mode, there are two modes: The normal **** and a weird ---- mode that works just like the **** mode, but has no LED's lighting up.

When you enable or disable the external section, the main display shows the current state as "Extern on" or "Extern off". If you're in "Extern off" mode and press the on/off button (i.e. without the shift), it will switch the section on. If you press the key again (without the shift), it will go off. It does so all the time on my NS3.

If you're in "Extern off" mode and press the shift-zone select button, then you will just go to "Extern on" (so it works just like the unshifted button). If you're in "Extern on" mode and press shift-zone select, then you will cycle to the next switch point combination.
Antago wrote:Sure!

Select Patches: NS3 A:01 Royal Grand 3D; Electro 1:1 Grand Strings

Press extern (4 zone lights on), play the NS3, now the strings from the electro come in.
Press shift + extern (4 zone lights off), play the NS3, the electro strings still come through (where I would expect none).
You should not press shift+extern to switch it off :-) Just press shift again -- which will switch it off the extern section.

When you press shift-zone select you don't switch it off; have a look in the display when you press the button. There is no "Extern off" message. Press shift-zone select again, and you're still in "Extern on" mode (but now you've switched back from the hidden ---- mode to the **** mode.
press split
press shift extern (bottom 2 zone lights on), play the NS3, electro strings on the lower split point, none on the upper.
press shift extern (upper 2 zone lights on), play the NS3, electro strings on the upper point, none on the lower.

press shift extern (all 4 lights up again), play the NS3, strings on all zones.
press shift extern (all 4 lights off again), play the NS3, strings on all zones, where I would expect none.
Yep, here you're still in "Extern on" but have selected the "hidden" split mode of no LED's that work just like the all LED's lighting up.

So: It's a very confusing bug, but easy to work around: Enable or disable the external section by pressing the unshifted on-off button in the external section. And when you change the zone selection, make sure you never leave the instrument in the no-LED lights up.

I hadn't notice because I always press the unshifted button to enable or disable external mode.

I'll add it to the bug list...
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baekgaard
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Re: NS3 Bug reports etc.

Post by baekgaard »

Hyttel wrote: I've pointed the exact same problem out in another thread. I get the same result as you on my Stage 3 and would agree that this is not the behavior that is advertised in the manual's non-keyboard setup section.
I think I must have missed this; the bug I added (based on our previous joint work) was the issue with PC, CC Val and Volume that are sent incorrectly (line 12 in the sheet). This one was new to me (the "hidden external zone select").
Antago
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Re: NS3 Bug reports etc.

Post by Antago »

baekgaard wrote:This is a weird bug -- but it's caused by a "hidden" mode or some incorrect internal state.

The thing is that you can get it into a mode where the LED's are all off but you're still in extern mode.
The way I read it in the manual this is intentional; ---- for when you want to send program changes and/or cc without sending keystrokes to the external machine, and **** where keystrokes are sent.

The manual says the following (p40):
NON-KEYBOARD EXTERN SETUP
In addition to the regular keyboard zones, there's an extra option - selected the same way as regular keyboard zones - that doesn't assign the Extern section to the internal keyboard at all, signified by all KB ZONE LEDs being off for the external section. However all other external features are still active, such as the pitch stick and the parameter knob. This is useful when you want to control external equipment with no need for keyboard midi messages.

So I figure the **** and ---- modes should be different.
baekgaard wrote:This is a weird bug -- but it's caused by a "hidden" mode or some incorrect internal state.
Antago wrote:Sure!

Select Patches: NS3 A:01 Royal Grand 3D; Electro 1:1 Grand Strings

Press extern (4 zone lights on), play the NS3, now the strings from the electro come in.
Press shift + extern (4 zone lights off), play the NS3, the electro strings still come through (where I would expect none).
You should not press shift+extern to switch it off :-) Just press shift again -- which will switch it off the extern section.

When you press shift-zone select you don't switch it off; have a look in the display when you press the button. There is no "Extern off" message. Press shift-zone select again, and you're still in "Extern on" mode (but now you've switched back from the hidden ---- mode to the **** mode.
It's not my intention to switch it off here, but to switch to Non-Keyboard Extern Setup. I'd like to have extern enabled in order to send program changes to the electro. For example to play B3 on the electro and have a full piano keybed available on the NS3. But **** and ---- are behaving exactly the same at the moment.
Last edited by Antago on 02 Aug 2017, 20:10, edited 1 time in total.
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