Nord User Forum

ajstan wrote:Here’s what worked for me on my new Surface Pro 7+ running Windows 11:

1. Open RegEdit and navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceGuard\Scenarios\HypervisorEnforcedCodeIntegrity
2. Set "Enabled" to "0".
3. Reboot the PC

Worked for me !
Thanks !

Fred

I came here to chime in about this issue. The suggestions about turning Core Isolation off, is the wrong suggestion, because although it lets you use the driver, it means turning off a new security feature of Windows. Clavia won't take responsibility if this means that your system becomes vulnerable and is attacked. The solution is for Clavia to update its driver.

gluer wrote:I came here to chime in about this issue. The suggestions about turning Core Isolation off, is the wrong suggestion, because although it lets you use the driver, it means turning off a new security feature of Windows. Clavia won't take responsibility if this means that your system becomes vulnerable and is attacked. The solution is for Clavia to update its driver.

You are correct but seems this registry change is the only work-around until Nord updates its driver (which, knowing the company, is soon not to happen !).
Happy you share any other less-disrupting methods if they do exist !

Fred

Hello Same on my new asus laptop using win11:
a message raise: unable to install the driver"
here my investigations:
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i uninstalled mac afee and the driver seemed to install successfully, but in fact it did'nt
in the windows 11 device manager, the driver was installed with an error ...
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so i removed it and run the driver installation as admin,
but it is not better
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i restart windows 11, nothing more
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i uninstall the Clavia driver and the nord editor, then i re installed the nord editor in admin mode, not better
---------------
suppose that it is a security problem... but i don't want to change my security parameters
is there some kind of support from Clavia ??
any idea ?? thanks

ok i found the problem,

the clavia driver is not compatible with the core isolation parameter (windows analyze)

if you turn it off you can install the driver or the nord sound manager and you will be a able to use it and to communicate with your nord instrument.

but if you turn the core isolation on, you will not be able to use the nord manager, and the message "connect your nord instrument ti USB port" appears at the bottom of the nord manager"

I opened a support ticket at clavia web site

Yanox wrote:ok i found the problem,

the clavia driver is not compatible with the core isolation parameter (windows analyze)

Yep, as mentioned in a previous posts. This Core Isolation system is interfering with the driver

Yanox wrote: if you turn it off you can install the driver or the nord sound manager and you will be a able to use it and to communicate with your nord instrument.

but if you turn the core isolation on, you will not be able to use the nord manager, and the message "connect your nord instrument ti USB port" appears at the bottom of the nord manager"

I opened a support ticket at clavia web site

Thanks for creating a ticket at Clavia. Keep us updated!

gluer wrote:I came here to chime in about this issue. The suggestions about turning Core Isolation off, is the wrong suggestion, because although it lets you use the driver, it means turning off a new security feature of Windows. Clavia won't take responsibility if this means that your system becomes vulnerable and is attacked. The solution is for Clavia to update its driver.

thats really true, i opened a support ticket at Clavia's

i received a reply from Clavia (traduced from french)
-----------------
Hello,


This is indeed one of the new features of Windows 11, but it is not really a problem to disable this feature.

A driver update should arrive soon.



Cordially.

Yanox wrote:but it is not really a problem to disable this feature

I don't agree with them and they are not the ones to decide.
The core isolation service protects the device from malware, yes the downside may be a drop in performance as it is continuously running on your device to make sure no malware can affect your system. Disabling could make the device vulnerable to attacks.

But the good news is that a new version of the driver is on its way.

But the good news is that a new version of the driver is on its way.

Is there any news on this? As a Windows 11 user I am still facing security vulnerability using the old driver