Nord User Forum

sirtobi wrote:The funny thing is, if you send a request to Nord, you get this standard mail back:
"If you haven't received an answer in what you feel is within an acceptable time, please file your request again.... You may also state clearly at the
beginning in the text area that this is your second attempt."

Haha, at least they are honest!

Btw, there’s also an "official" German repair address who takes care of Clavia products (among others): https://www.synthesizerservice.de/

Achim Lenzgen
SynthesizerServiceDepartment
Schloßstraße 32
D-56626 Namedy

Kontakt
Telefon: +49 26 32 / 30 08 11
E-Mail: mail@synthesizerservice.de

I guess I've been lucky. The few problems I've had in the past have been resolved quickly by a regional tech who works on Nords and a bunch of other pro gear. He's 90 minutes away so I don't visit for small issues. The work is good and the prices are fair.