Loose plastic bit inside new 5d

[skydogg]

Hi-
I just received a new Electro 5D 61 yesterday. Setting it up for rehearsal, I noticed a rattle inside. Some overhead shaking it around revealed a loose piece of white plastic was inside. It's just big enough that it won't fall through the grills of the bottom. Is there an easy way to open her up just enough to remove this chunk? Should I be concerned where this chunk came from? It looks to me like it might be a piece of zip-tie. Maybe.

Thanks,
Jeff

[pablomastodon]

Hi Jeff,

What you found looked like this:

broken bit 1.jpg (1006.88 KiB) Viewed 2427 times

broken bit 2.jpg (982.59 KiB) Viewed 2427 times

This is a latching pin which has broken away from a key. Personally, I've never been able to discern any difference in playing feel between keys which are missing this piece or not. Depending upon where you are located, whether or not there is a service solution local to you, and how crucial potential down time is to your current musical needs, you may or may not wish to have this broken key replaced. In every instance of this I have encountered, the customer has agreed that it is impossible to detect which is the broken key simply by playing touch. That said, it is a new instrument and you are entitled to have it be 100%. You are invited to contact me at my regular work contacts to take care of this as a warranty issue if you like.

Bless, Pablo
Nord Tech Support Canada/USA
pablo.mastodon@americanmusicandsound.com
800-994-4984 x3030

[Arjan P]

I had the same thing after getting my Electro 3 new from the shop. And like Pablo said, I couldn't tell the difference between any of the 61 keys, so I left it at that..

[skydogg]

Yup, that's it alright. Thanks for the info and the quick reply. I will do a thorough check of the keys but I haven't noticed anything yet and I doubt I will. Is getting it out just as simple as removing the three screws (if I recall) from one of the end wood caps and tilting it up till it falls out?

thanks again
Jeff

[pablomastodon]

no, the end cap will not come off with removal of three screws,,,please give me a call if you want to talk about it

bless, pablo

[london4488]

Pablo, thank you for your comments on this topic. Two of my keys lost their latching pins, perhaps while being transported in a soft gig bag - I don't really know. My layman's inspection can't discover the purpose of these little guys, but from the comments here, I'm going to proceed as is, without attempting a key replacement. I've already accomplished some simple repairs inside my 5D, but I figure the less I do in there, the better. Or, as we used to say in the RCAF, if it ain't broke, don't fix it.

[Wurliman69]

Had same on NS4 88

small blue piece of plastic, like a tiger tooth (2cm long, but very thin). I believe keys packing before assembly.

advised by NORD hq to unscrew the ends and let it fall out ... which i did, and it did. Easy , quick and all good.

[florence]

Had same on NS4 88

small blue piece of plastic, like a tiger tooth (2cm long, but very thin). I believe keys packing before assembly.

advised by NORD hq to unscrew the ends and let it fall out ... which i did, and it did. Easy , quick and all good.

Was the same for me, no worries

[tonester]

Glad to see this post.Have a similar situation with my new Electro 6D. Came about as a result of air travel. Even though it was packed well in a tight fitting Gator case, when I got home, I heard a similar rattle.

All the keys, button, knobs and sliders are fine, so I guess I just deal with and not worry.

Cheers,
Anthony