"Pitch stick error / press SHIFT".

Firefinch · Post by **Firefinch** » 06 Feb 2016, 21:15

Can you help? Every time I turn on my Nord stage 2 it says - "pitch stick error/press SHIFT".
I press shift and it finishes booting up.
But the pitch stick doesn't work at all. Weird.
How do I fix it? Anyone any idea.
Many Thx.
Rob.

Post by **MartinJ2EX** » 06 Feb 2016, 23:41

If it's under warranty contact Nord and/or send it in

Post by **Cornopean** » 06 Feb 2016, 23:55

The pitch sticks are significantly more sensitive than typical pitchbend wheels, to permit a different kind of subtle use. On boot-up, as they lack the central dead region of a typical pitchbend wheel, they are calibrated. Unfortunately, over time they fail, and the only solution is complete replacement (or just ignore it and lose pitchbend), which is not a DIY task. To me this is a significant design flaw, and I'm surprised that a better solution has yet to appear.

Firefinch · Post by **Firefinch** » 07 Feb 2016, 10:54

Thanks.... That's really annoying.
I've had it about 4 years. Would cost to much to send it back.
I wonder if anybody has done the replacement of the pitch stick themselves?

Rob

Post by **Johannes** » 07 Feb 2016, 11:02

Hi,

I think an exchange is not so difficult, you find the link to an online shop under links.

But it could IMHO also be that the cable of the pitch stick became lose - just happened to my NS EX some time ago and got a similar error. Opening the
NS , reattaching the small cable and was good as new.

It you're still under warranty though indeed might be best to send it in.

Firefinch · Post by **Firefinch** » 07 Feb 2016, 13:32

Ok ... I'll open the machine up and take a look.
Thx

Post by **Cornopean** » 07 Feb 2016, 18:55

Yes, I should say that "not a DIY task" doesn't mean "impossible for someone with relevant experience to do", there have been some tales of attempts here on the forum. And this thread http://www.norduserforum.com/nord-stage ... ch%20stick suggests that the cable might be more likely on an instrument as young as yours. See also http://www.norduserforum.com/nord-stage ... ick#p66604 - do post if the wiggling or cable solves the issue.

Pablo may also have some advice based on, oh, about ten thousand times more experience than me.

drraw · Post by **drraw** » 07 Feb 2016, 23:20

you'd be surprised as to where you will find authorized service centers for NORD. Check it out!

Post by **pablomastodon** » 08 Feb 2016, 06:16

pitch stick cabling is hard-soldered to the panel board -- it does not / cannot really "come loose" and simply be reconnected, at least not without a soldering iron

anyone with competent soldering skills sufficient such that she or he has no fear of toasting a PCB worth hundreds of dollars, can perform that operation. most folks will be better advised to avoid attempting DIY repair...

bless,

pablo

Post by **Johannes** » 08 Feb 2016, 12:23

Of course Pablo is right on the money. My mistake, I somehow remembered a connection, but my age and memory must have betrayed me

Anyhow, if you can live without it, it's doable, otherwise tech center might be best. Especially in the US where you have the pleasure to deal with Pablo

Cheers
johannes

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"Pitch stick error / press SHIFT".

"Pitch stick error / press SHIFT".

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Re: "Pitch stick error / press SHIFT".

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Re: "Pitch stick error / press SHIFT".

Re: "Pitch stick error / press SHIFT".

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