No Piano/Sample sounds work. Only org:Magnets on top of Nord

[Sitonhands1]

(Changing thread header to reflect actual cause/troubleshooting/resolution....)
I'm always reminding bandmates that the Nord is "not a table" after they lay cables or other junk on it while loading in/out for a gig. What I get for scolding them is, needing light to help see my other keyboard beneath my Nord on New Year's Eve gig, I stupidly set a small flashlight on top of my Nord for a bit. I didn't mean to. It was just cheap flashlight, those flat ones that have, as I discovered a decent magnet on the bottome of it so it can hang from to metal.
Now my sample library doesn't work. Everything else does. I've done a factory reset, and even the factory samples don't work. My PC sees them in the instrument....
There are no service centers around here. I will take it Monday to an electronic musical instrument repair shop over in the next town, but it had bad reviews on the internet, so I'm not getting my hopes up. That's why I'm telling my story of dumbness here, just in case someone knows a magic cure. I can't find an electrical schematic for the Nord Electro 3-61, or my husband could have a gander at it. He can fix almost anything, but I don't know about this.

[Sitonhands1]

Could this be an unrelated problem? I have set magnets on top of the NS2 in the past and had not had any malfunction. Did it stop working as you put the magnet on the kbd? Hope you resolve it soon.

[Sitonhands1]

Magnets are not the problem here, it's unrelated. Magnets are perfectly harmless.

[Sitonhands1]

Thanks, Mr. G. Well, it IS possible. My rig was set up early outside at a private party. A lightshow was one of the most important things for the hostess. My keyboards was almost entirely under the tent. When everyone else got there, they relized they forgot the foot controller and power for the stage lights. So, since I was set up, me and the drummers girlfriend volunteered to drive 35 minutes to get them. It started sprinkling when we were driving back. The guys told me they moved all my stuff completely under the tent when the shower began, and put up the other tent, but they said nothing got wet. And my nylon cover was on it. But they did just grab the whole stand with both keyboards, pedal and cables and dragged it all to move it. Which I'm glad they did. Same as when I got back to straigten things up with only 5 minutes to start. Looking at my set list, it would have been the 11th song that I needed to use one of the string samples, and it didn't work, and I'm pretty sure it was after the magnet debacle. Funny story, really, but I wish I would have been more attentive all the way around. It turned out to be a really great gig anyway. I will let everyone know how it turns out.

[Sitonhands1]

Is it true, RedLeo?

[Sitonhands1]

And, I didn't think anything much of it, either, when I needed my light, and it was on top. I was concerened when I felt the tug and realized it was magnetic. But now I'll make sure to not put ANYTHING on it. Not that I ever did. 'Cept that one time.....

[Sitonhands1]

Magnets are not the problem here, it's unrelated. Magnets are perfectly harmless.

Is it true, RedLeo?

I think the only thing susceptible to damage from a magnet are the audio routing/muting relays (see http://www.teledynerelays.com/pdf/EMR%20FAQ.pdf. This is extremely unlikely though, since relays are themselves magnetic devices, designed to work in close proximity to each other. If one of these were damaged, I would expect you to have lost either left or right audio channels completely. Since pianos and samples share routing, I think you would also lose pianos if you were using one of the Output Routing options that split organs from piano/samples. The factory reset would restore the output routing settings (I believe).

This seems very strange...
If a sample memory problem occurred, I would expect the Sound Manager to report an error when writing the factory samples, or the Nord to report an error when reading them.

If you notice any other symptoms let us know.
Thanks for sharing and sorry you have this problem.

-pterm
Edit: Also, magnets can be harmful if swallowed (just poking fun at Redleo).

[Sitonhands1]

Is it true, RedLeo?

Yes, electronic chips aren't made of metal, so magnets don't affect them.

However, you should consider that you are pretty much describing a nightmare scenario for your keyboard at the party - rain, people manhandling it and dragging it about while it's connected, dubious outside electricity connections probably shared with the lightshow {which definitely can cause problems with random power spikes and interference, fluctuating voltages, possible grounding problems) etc. Even if your keyboard was fully under cover (no guarantee that nothing got in), the rain could still be falling on power leads outside the tent...what did your poor keyboard ever do to you?

And of course, our old friend, the spilled drink they decided not to tell you about...

Any situation where people can get near your instrument, like a party or a wedding, is always a high-risk environment for any musical gear.

(Years ago, I had a keyboard fail because of confetti. It got in between the keys and the keyboard partially failed. It didn't cause any actual damage, it literally just caused blockages in some contacts).

The problem could also just have randomly occurred and have nothing to do with any of the above.

Of course there's no way of knowing what happened until it gets looked at by a professional service tech, and even then it might not be possible to ever truly know the cause. But trust me, a magnet was the least of your keyboard's potential problems that day.

[Sitonhands1]

Edit: Also, magnets can be harmful if swallowed (just poking fun at Redleo).

Or if thrown at some smart fellow's head...

[Sitonhands1]

Thanks for all the support! I'm not very good at the tech stuff (this kind of stuff at least jump starts me into learning something!, but I'm still working on even playing keyboards! )
You were right, pterm. After taking a break and practicing on my other keyboard, I took another look at all your posts. I never use the pianos on my Electro, so I lied when I said "everything else works fine".
All the pianos DO NOT work. Only the organs.
I looked earlier, but looked better this time, I had v3.08, so I installed v3.12. It did not fix it. And I agree, it could have been just something that was going to happen, and coincidentally happened when a bunch of other stuff was going down! But I do appreciate everyone sharing their knowledge with me! I don't post much because you all are brilliant and not much I could offer, except a good tale.
I will try to contact Nord Monday and/or hopefully find a good technician locally. Will let you all know.