Scratch on my NP key

[Wolfgang T]

Even though it's just a small one, it really hurts since it's the first one on my beloved piano.

Does anyone have experience with how to fix this ?

[FZiegler]

I have absolutely no clue what your photo shows: a black key? part of the frame? What are those black and white stripes? They don't look like keys.

[Wolfgang T]

I have absolutely no clue what your photo shows: a black key? part of the frame? What are those black and white stripes? They don't look like keys.

Yes, that are keys (white and black)

[Wolfgang T]

You may try some polish for plastics to see if you can polish it out, but you should expect the black key to eventually look different from the others.

I would try with tooth paste first, that can help sometimes. Otherwise try something like Scratch Remover (3M) or PlastX (Meguiar)

There was a thread in the German Musiker Board some time ago, which might help you as well since German language should work for you, coming from Austria: https://www.musiker-board.de/threads/pl ... en.496199/

[Wolfgang T]

You may try some polish for plastics to see if you can polish it out, but you should expect the black key to eventually look different from the others.

I would try with tooth paste first, that can help sometimes. Otherwise try something like Scratch Remover (3M) or PlastX (Meguiar)

There was a thread in the German Musiker Board some time ago, which might help you as well since German language should work for you, coming from Austria: https://www.musiker-board.de/threads/pl ... en.496199/

That’s what I was thinking too, but I'm afraid of causing further damage. The keyboard key shouldn't look out of place afterward.
I also wouldn't know how to polish it properly in terms of the sandpaper type or grit strength.
Regardless, the link you sent is a helpful tip.

[Schorsch]

I myself would not polish anything to be honest, just because of the same reasons you mentioned - I would accept the scratch to be there since it would not impact me playing the instrument. Of course, there are people who are bothered by the presence of a scratch; for them, the only option is to polish it, with the potential side effects

[FZiegler]

Thank you for the second image. This looks much more familiar to me.

So, if it's on a key: It doesn't look like being able to create sensoric problems while playing. If ever this scratch had a sharp burr (doesn't look so), I'd sand it away. Nothing more.

No question, the NP5 is a nice instrument. But the keys won't be the most expensive part.

[Wolfgang T]

Thank you for the second image. This looks much more familiar to me.

So, if it's on a key: It doesn't look like being able to create sensoric problems while playing. If ever this scratch had a sharp burr (doesn't look so), I'd sand it away. Nothing more.

No question, the NP5 is a nice instrument. But the keys won't be the most expensive part.

The key for the NP5 surely isn't expensive, but the installation—as far as I could see on YouTube—is quite time-consuming and requires some manual dexterity.

Is there actually a recommended shop for Clavia Nord spare parts in the German-speaking region?

[FZiegler]

Sorry, I absolutely didn't want to encourage you to exchange the key. It was just my way to say 'there is worse.'