Nord Lead 2X Key Problem

[CrossFace]

Hi there,

I was wondering if anyone could help me figure out this problem. Throughout the past 3 weeks, when I play certain keys on my Nord Lead 2X the sound cuts in and out, regardless of what patch is used, what outlet the keyboard is plugged into, what cable/output is used, etc...

You can see a video of the problem here:

http://www.youtube.com/watch?v=ySqllBQk5o8

It seems like there is a contact problem, where the depression of the key gets registered randomly. This problem is intermittent, where the keyboard will often go several minutes before the problem returns. I have carefully cleaned the board containing the key contacts using 91% isopropyl alcohol and a q-tip, but this has not helped at all. I've also vacuumed out the whole area beneath the keys to make sure there wasn't any dirt/hair/dust getting in the way, but this, too, has not helped.

The keyboard has experienced no trauma, and has otherwise functioned perfectly for the last 7 years. I'm running out of ideas, so if anyone has a clue what this could be, I'd love to hear it!

Thanks

[Android]

Not sure if you figured this out yet, but you might want to try reloading the operating system and settings via MIDI. Files are on the Nord site.
Good luck.

[WoutBlommers]

I'm sorry, but the Leads, except the Lead3, are upgraded by an Eeprom chip.

Wout

[pablomastodon]

Minor clarification:

the Nord Lead 2X does not use an interchangeable EEPROM chip for OS. Since that OS is still on v1.0, the issue has never really arisen, but if/when a new OS is written for that instrument, it will almost certainly load via midi.

That OS will probably never be revised however, since it is effectively the culmination of NL1/NL2 experience, they pretty much got that one right the first time around.

Bless,

Pablo