NS4, bug with sustain and extern section?

[-Toro-]

*** Post update. OS= v0,98 ***

Hi folks!

I think i've discovered a possible bug in the NS4. I have informed Clavia about this and waiting for reply. In the meanwhile i would like any of you try this out and post back your experiences.

The symptom
When the NS4 is paired with a sound module via MIDI and the NS4 is used as a master, sustained notes hang after the pedal is released.
However, the hanging notes do release when the key is pressed down to just above its trigger point (where "key on" is sent to the sound module).

More detailed
The phenomenon does not occur when sustain is sent on a global midi channel, but only when one of the layers of the synth part is used as an external section. This, I think, indicates that it is a bug in the system and not a handling error.

It is also required that the sustain pedal is held down and two touches are made on the same key, before the pedal is released. Only the keys where two touches have been made are affected (can be compared to sostenuto effect).
So Sustain works as expected if you only make one touch, but not two.

To check if you also experience the bug, connect the module you'd like to control with the NS4 and make the following settings:

1. Activate the specific panel in the synth section for which you have chosed to be extern section (see MIDI MENU 6/8).

2. MIDI MENU
1/8: Local on
2/8: Channel global= off
3/8: Channel Org= off
4/8: Channel Pno= off
5/8: Channel Syn= off
6/8: Channel Ext= 1 (if your SM recieves on ch1) (thru= off)
7/8: Control change mode (CC= off, PC= off, Dev= off, PC Ext= off)
8/8: Transpose MIDI at: IN

3. EXTERN MENU
1/6: Keyb vel= Mid
2/6: Wheel= on, AT= on
3/6: Pedal Ctrl= on, Swell= on, Vol= on
4/6: (MSB and LSB according to your sound modules midi data table)
5/6: Num1=1, Num2=2 (you can choose whatever cc-nr you like, except cc00, cc64 sustain and cc66)
6/6: Send on load= on

4. Save Program (optional).

5. Press sustain pedal - tap a note twice - release pedal.

6. Result??

Thanks in advance for your feedback!

[WannitBBBad]

Excellent breakdown of the problem!

[maxpiano]

Excellent breakdown of the problem!

+1!

[-Toro-]

@maxpiano, does you "+1!" means you're discovering the bug or just like my breakdown?

[maxpiano]

@maxpiano, does you "+1!" means you're discovering the bug or just like my breakdown?

No sorry, +1 means "I agree with all the above" , I don't own a NS4 to test but I hope some owner will give you some feedback soon as you deserve.

[-Toro-]

ok, understood!
I'm keeping my fingers crossed that someone with an NS4 soon takes pity and gives it a try.

[Gesi6362]

Hello,
I have the same Problem

Georg

[missoundscape]

I followed your steps and encountered the same result. Playing same note twice with sustainpedal and the note hangs.

[-Toro-]

Thanks for your feedback. Much appreciated!

[ardberg]

Same here, but with a different twist:
I route the MIDI signal extern out to a MIDI patchbay and back in with an assignment of each of the layers to a specific midi channel:
1/8: Local off
2/8: Channel global= off
3/8: Channel Org= 1&2
4/8: Channel Pno= 3&4
5/8: Channel Syn= 5&6; C is set to off
6/8: Channel Ext C = 7 (thru= off)
I can play each layer by selecting the appropriate MIDI channel on my patchbay. But when I press the sustain pedal, the note will only play once (not twice or more) with the sustain pedal pressed. After the release of the pedal, sustain stops. I believe that this is a variation of the behaviour described above. Firmware: 0.98.