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bug/strange: low volume only on e-piano/clav/synth [solved]

Postby Larrypoperry » 14 May 2017, 15:31

Hi, I have a Stage 2 (rev 2) with v2.24 installed. Yesterday I needed some drum samples so I downloaded MTD_DrumKit_1.nsmp from here, installed it and everything was fine. However when I turned on my Nord today some instrument categories (all e-pianos, clavinets, complete synth section) have almost inaudibly low volume while others (grand, upright, harpsichord, organ) have the expected volume. This occurs on all presets, and I can switch the instrument while playing (so moving from e-piano to grand and back will give me the different volumes).

Except uploading the one new sample there's nothing different. Does anyone know what's happening here?

Thanks!

Larry
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bug/strange: low volume only on e-piano/clav/synth [solved]


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Re: bug/strange: low volume only on e-piano/clav/synth

Postby dhbp-nord » 14 May 2017, 17:04

Out of phase? Are you running mono?

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Re: bug/strange: low volume only on e-piano/clav/synth

Postby Larrypoperry » 14 May 2017, 17:31

I'm afraid I don't understand. Could you explain what I should check?
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Re: bug/strange: low volume only on e-piano/clav/synth

Postby Mr_-G- » 14 May 2017, 17:51

What cable are you using to amplify it, and where are you connecting to? Can you post a photo?

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Re: bug/strange: low volume only on e-piano/clav/synth

Postby Larrypoperry » 14 May 2017, 17:56

Thanks for your suggestion! Just a simple headphone at the headphone jack. Also, as I switch between grand piano/e-piano/clavinet/harpsichord the volume switches between normal and very low as I described. So it's definitely not a hardware thing.
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Re: bug/strange: low volume only on e-piano/clav/synth

Postby NightSkyStudio » 14 May 2017, 18:44

Strange volumes tend to be connected to pedals in the wrong plugs. Unplug all pedals and reboot the keyboard. Does the problem go away?

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Thanks,
Tom

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Re: bug/strange: low volume only on e-piano/clav/synth [solv

Postby Larrypoperry » 14 May 2017, 19:33

@NightSkyStudio Indeed that was kind of the case! I used a different headphone adapter this morning. When I tried it on another output it worked great, just not on the headphone output. And using my regular adapter shows no trouble whatsoever. What a strange kind of loose connection that only affects some sounds.

Thanks to everyone for helping! I'm so glad you could help me sort it out.

All the best
Larry
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Re: bug/strange: low volume only on e-piano/clav/synth [solv

Postby dhbp-nord » 14 May 2017, 20:26

If your headphone adapter was inadvertently converting the stereo signal into mono that would cause phase cancellation on some of the stereo piano sounds. A common occurrence when summing stereo (2channels) to mono (one channel)

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Re: bug/strange: low volume only on e-piano/clav/synth [solv

Postby analogika » 19 May 2017, 10:27

dhbp-nord wrote:If your headphone adapter was inadvertently converting the stereo signal into mono that would cause phase cancellation on some of the stereo piano sounds. A common occurrence when summing stereo (2channels) to mono (one channel)

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Not only that, but it was inverting the phase of one of the channels before summing. That's why everything in the Center was cancelled out.
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Re: bug/strange: low volume only on e-piano/clav/synth [solv

Postby pablomastodon » 06 Jun 2017, 06:28

cheapo headphone adapters will selectively do this to different piano section instruments...definitely phase cancellation as noted above
had nothing to do with loading those drum samples

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