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Re: Sound Manager - USB Driver Error - Windows 10, 11

Postby Yanox » 12 Dec 2022, 13:18

i received a reply from Clavia (traduced from french)
-----------------
Hello,


This is indeed one of the new features of Windows 11, but it is not really a problem to disable this feature.

A driver update should arrive soon.



Cordially.
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Re: Sound Manager - USB Driver Error - Windows 10, 11


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Re: Sound Manager - USB Driver Error - Windows 10, 11

Postby Berretje » 14 Dec 2022, 01:01

Yanox wrote:but it is not really a problem to disable this feature


I don't agree with them and they are not the ones to decide.
The core isolation service protects the device from malware, yes the downside may be a drop in performance as it is continuously running on your device to make sure no malware can affect your system. Disabling could make the device vulnerable to attacks.

But the good news is that a new version of the driver is on its way.
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Re: Sound Manager - USB Driver Error - Windows 10, 11

Postby Klaviator » 20 Mar 2023, 16:36

But the good news is that a new version of the driver is on its way.


Is there any news on this? As a Windows 11 user I am still facing security vulnerability using the old driver :shock:
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Re: Sound Manager - USB Driver Error - Windows 10, 11

Postby Berretje » 22 Mar 2023, 01:06

Klaviator wrote:
But the good news is that a new version of the driver is on its way.


Is there any news on this? As a Windows 11 user I am still facing security vulnerability using the old driver :shock:


If it's not mentioned on the official Nord website, then no...
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Re: Sound Manager - USB Driver Error - Windows 10, 11

Postby Beemer2 » 15 Apr 2023, 13:20

I connected my new Grand to my Windows 11 laptop using the USB cable. I got the message that the usb driver could not be loaded due to Windows 11 memory protection. I went to Windows security to turn off memory protection but it says 'this is controlled by your administrator' However I am the only user and I am the administrator. So I'm stuck. Can anyone help?

Edit by moderator: this post was originally in another topic which I merged with this one, the solution can be found in posts above in this topic
Last edited by wartaler on 03 Jun 2023, 10:43, edited 3 times in total.
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Re: Sound Manager - USB Driver Error - Windows 10, 11

Postby hisdudeness » 17 Apr 2023, 22:42

Hi all,

a bit different than others, I wasn‘t able to turn off the core isolation on my MS Surface Pro 4 which I use at home for simple tasks like managing setups for my keyboards. It wasn‘t the „can only be turned of by an administrator“ issue since I was able to flip the switch to „off“. But with every restart, the switch was turned „on“ again. The regedit change didn‘t do the trick either.
So I‘ve turned off SecureBoot in the Bios (which is a requirement for core isolation to run) and now I‘m „fine“. At least able, to connect to my Nord Piano.

Just in case anyone comes across the same issue I had.

Best regards
HD
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Re: Sound Manager - USB Driver Error - Windows 10, 11

Postby Nordlicht » 13 May 2023, 18:20

ajstan wrote:Here’s what worked for me on my new Surface Pro 7+ running Windows 11:

1. Open RegEdit and navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceGuard\Scenarios\HypervisorEnforcedCodeIntegrity
2. Set "Enabled" to "0".
3. Reboot the PC

I just fell over the same problem - and this registry change helped!
Thanks a lot!
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Re: Sound Manager - USB Driver Error - Windows 10, 11

Postby cjfox » 26 May 2023, 01:23

I've got a new windows computer running windows 11. Tried to install sound manager for my electro 5, and it doesn't load the USB driver . Device manager says "incompatible or corrupted file" I've unistalled and installed in every combo, but with sound manager and stand alone driver. Anyone else have this problem? Even better, anyone know how to fix it?

Edit by moderator: this post was originally in another topic which I merged with this one, the solution can be found in this topic
Last edited by wartaler on 03 Jun 2023, 10:43, edited 2 times in total.
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Re: Sound Manager - USB Driver Error - Windows 10, 11

Postby cjfox » 26 May 2023, 06:44

Thanks so much, this solution worked. I did a search for Windows 11 before, and it never came up!
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Re: Sound Manager - USB Driver Error - Windows 10, 11

Postby Berretje » 26 May 2023, 10:41

cjfox wrote:Thanks so much, this solution worked. I did a search for Windows 11 before, and it never came up!


Actually, that post was for Windows 10, but was the 5th search result :)
Glad you've fixed it.
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