Everything about the Nord Piano, Nord Piano 2, Nord Piano 3, Nord Piano 4, Nord Piano 5, and the Nord Grand.

Re: Problems with my piano 5 keybed

Postby Schorsch » 13 Oct 2021, 11:14

Bizarre for both Nord and MusicStore - I would have expected more activity from the guys in Cologne
Regards Schorsch

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Re: Problems with my piano 5 keybed


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Re: Problems with my piano 5 keybed

Postby Projet Xion » 14 Oct 2021, 10:24

I had to wait almost 1 month to get my Nord piano 4 returned and repaired.
You are at 1 month and half since you sent it, It shouldn't be too long now but you shoud write or call them everyday to have news (both Nord ans Musicstore).
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Re: Problems with my piano 5 keybed

Postby Casey » 25 Oct 2021, 23:11

Update
Thanks to Jeroen Kwakkenbos, Music Store sends me a new Nord Piano 5.
I still wonder what was the wrong with the other one.

Music Store and especially Jeroen :clap: :thanx:
Last edited by Casey on 25 Oct 2021, 23:18, edited 1 time in total.
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Re: Problems with my piano 5 keybed

Postby sentionaut » 26 Oct 2021, 06:52

Casey wrote:Update
Thanks to Jeroen Kwakkenbos, Music Store sends me a new Nord Piano 5.
I still wonder what was the wrong with the other one.

Music Store and especially Jeroen :clap: :thanx:


Is the new one free of issues?
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Re: Problems with my piano 5 keybed

Postby Casey » 31 Oct 2021, 11:46

It’s working perfectly
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Problems with Nordstage 3

Postby gerdp » 07 Nov 2021, 21:37

Nordstage 3 display: Piano broken. After 5 attempts I installed it new. During the last Gig the keyboard produced a few times a terrible distortion noise, one or two seconds long. A restore with the factory reset or my own backups does not work. "Installation failure" Newest OS on Keyboard and Soundmanager. What can I do??
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Re: Problems with my piano 5 keybed

Postby wtibbit » 08 Nov 2021, 01:30

I have about 10 of continuous playing on my Piano 5 with no issues. As an aside, I always keep this in mind when see product problem reports on the internet: A problem product is far more likely to result in a post than a no-problem product and generate far more comments/share/reposts than a non-problem. This always "amplifies" the buzz about issues with products, and typically lowers any rating scores from what you would see if every owner had to post a 'true' rating. If there was a way to see how many members of this forum include a particular Nord keyboard in their gear list, we could do some semi-baked statistics on the percentage of owners of that keyboard reporting an actual hardware or software problem.
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