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This 'unofficial' Forum is dedicated to the Clavia Nord Keyboards, including the Nord Stage, Nord Electro and Nord Piano. Discuss any issues around Nord's keyboards, share your favorite patches, samples, and music. We are not affiliated with Clavia!

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Everything about the Nord Piano, Nord Piano 2, Nord Piano 3, Nord Piano 4, Nord Piano 5, and the Nord Grand.
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Nord Grand key problem

Postby s991534 » 07 Feb 2021, 21:02

I have one key kind of saying "broken" that it could lift up a bit, and you can hear the bounce back noise, but it doesn't affect with the sound and function. How am I gonna fix this?
You can check it from the link below (The A key)

Watch on youtube.com
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Your Nord Gear #1: Nord Stage 2
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Nord Grand key problem


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Re: Nord Grand key problem

Postby Projet Xion » 07 Feb 2021, 21:33

Hi,

I assume your keyboard is under warranty.
If I were you I would return it to your retailer.
The key seems broken and at this prize, I wouldn't take any risk.
Last edited by Projet Xion on 07 Feb 2021, 21:35, edited 1 time in total.
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Re: Nord Grand key problem

Postby Studiotan » 23 Jul 2021, 13:57

s991534 wrote:I have one key kind of saying "broken" that it could lift up a bit, and you can hear the bounce back noise, but it doesn't affect with the sound and function. How am I gonna fix this?
You can check it from the link below (The A key)

Watch on youtube.com


Did you ever get this repaired? One of my keys is exhibiting the same behavior. Thanks
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Your Nord Gear #1: Nord Grand
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Re: Nord Grand key problem

Postby Studiotan » 27 Sep 2021, 19:46

The tech opened my keyboard and it turns out the weight in the key mechanism was banging against one of the cables in the unit.
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Your Nord Gear #1: Nord Grand
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