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Nord grand - program knob behaving erratically

Postby Adydoo » 05 Mar 2021, 14:51

Hi everyone,
I'm encountering a problem with my nord grand. The program change knob is behaving completely randomly: whenever I rotate it, the programs either do not change or change in large increments, either upward or downward, regardless of the rotation direction.
The problem appeared yesterday. I upgraded to OS 1.50, did a full factory reset but nothing has worked so far. I filed a request for assistance on the Nord support page but I would also appreciate getting feedback for other Grand users. My grand was purchased 18 months ago and never left my house so I cannot understand how I could possibly be defective after such a short time span.
Many thanks,
Adrien
Adydoo
 
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Nord grand - program knob behaving erratically


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