General Discussion of the Nord Stage (EX), Nord Stage 2 (EX), Nord Stage 3, and Nord Stage 4 Synths, FAQ, Troubleshooting etc.

Help! No sound

Postby MA_700 » 01 Dec 2018, 23:19

My Nord Stage 2 EX won't make a sound. I've tried headphone out as well outputs 1+2 . I've connected it directly to an amplifier and to an audio interface. The Master Volume is up, as is the Piano volume (I'm using piano setting). I'm new to this keyboard, but I'm familiar with audio basics, and I can't figure out why I'm getting no signal at all.
Please advise!
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Help! No sound


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Re: Help! No sound

Postby cphollis » 01 Dec 2018, 23:35

"I'm new to this keyboard" -- did it ever make a sound?

I'd start with piano, as it's the simplest. Also check the signal routing to the four outputs in the menu section. Remove all pedals, as wrong pedal in wrong input can silence your board.
I think I have gear issues ....
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Re: Help! No sound

Postby Falcon2e » 02 Dec 2018, 01:15

cphollis wrote:"I'm new to this keyboard" -- did it ever make a sound?

I'd start with piano, as it's the simplest. Also check the signal routing to the four outputs in the menu section. Remove all pedals, as wrong pedal in wrong input can silence your board.


In addition to these great suggestions, make sure to check the midi setting. Press and hold the shift button, then tap midi button. You’ll see ‘local’ on/off. Local should be ON.
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Re: Help! No sound

Postby pablomastodon » 03 Dec 2018, 06:51

Note to Falcon2e: Local is ALWAYS set to ON after a reboot by default

note to MA_700: please feel free to contact me via my regular work contacts as shown below sometime when you are with your instrument to discuss this in greater detail.

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800-994-4984 x3030
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Re: Help! No sound

Postby cristhianls » 08 Mar 2019, 04:54

Did any body figure this out, I bought a nord and right outside the box is not producing any signal.

thank you
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Re: Help! No sound

Postby wartaler » 08 Mar 2019, 10:37

Hi christianis,
There is not a single solution when you don't get sound from a keyboard, there is not a single general problem with Nord keyboards that causes them not to produce any sound. As you can read in above thread and other threads here in the forum, there can be many causes; level settings, output routing, volume/swell pedal settings, cabling, amplification, etc etc. If it's brand new (to you), check the manual, try cables and amplification that you know works, try headphones, try several patches. If you suspect it's broken, perhaps you should contact your dealer..
Cheers, Albert
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Re: Help! No sound

Postby Schorsch » 08 Mar 2019, 11:23

Hi cristhianis,

can you post a photo of your nord to see the current settings of all the buttons and knobs? This may help to identify some very basic potential reasons.
Regards Schorsch

Want to convert programs between NS2 and NS3?
Check this awesome website to visually view NS2/3 programs and re-create them on the other instrument!


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Re: Help! No sound

Postby NoDirection » 08 Mar 2019, 13:50

Yes - check if you have put your Sustain pedal jack in where the Control pedal should be. I've done that mistake myself... A "very silent" Nord Stage then :facepalm:
Last edited by NoDirection on 08 Mar 2019, 13:50, edited 1 time in total.
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Re: Help! No sound

Postby Tasten-Bert » 08 Mar 2019, 15:54

@cristhianls: this might be a stupid thought, so please forgive me, but your nord is not an entertainment keyboard with speakers in it. You won't hear anything if it's not connected via its line-outs with an amp with speakers on. ??
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Re: Help! No sound

Postby Schorsch » 08 Mar 2019, 17:30

Tasten-Bert wrote:@cristhianls: this might be a stupid thought, so please forgive me, but your nord is not an entertainment keyboard with speakers in it. You won't hear anything if it's not connected via its line-outs with an amp with speakers on. ??


Haven't been brave enough to ask this question, but it's of course something that should be checked
Regards Schorsch

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