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Ns3 compact display issue

Postby balzy » 11 Jan 2019, 20:50

Hi everybody,
Since a couple of weeks (I don't really remember the exact day I noticed it) I am experiencing a light reduction from the main display compared to the synth one.
I thought it was a problem of software so today I updated from 2.0 to 2.02 but nothing changed. Actually the right part of the main display (where you usually read like XL,Lrg etc) is even darker than the left part.
Did someone experienced that? Any suggestion except trying to give it back to my store for the warranty and stuff?
Thanks in advance, here there is also a picture which shows well the issue.
(both the displays still have the plastic on them so it's not a matter of that)
(Sorry for my english)
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Ns3 compact display issue


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Re: Ns3 compact display issue

Postby stringtapper » 11 Jan 2019, 21:08

I had a problem with the main display on my NS3 Compact last year, detailed here: nord-stage-forum-f3/ns3-oled-glitch-t15016.html#p99389

I would suggest you either have the unit returned or take it to an authorized repair center to replace the screen as I had to do.
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Re: Ns3 compact display issue

Postby balzy » 12 Jan 2019, 17:03

Thank you for replying!
It's just annoying not having the keyboard for a long period of time (as I saw it happened to you) especially because I have some concerts in this period, but I think you are right and this is the only real solution.
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Re: Ns3 compact display issue

Postby analogika » 12 Jan 2019, 18:57

On my Stage 3, both displays dim at the same time and go back to full brightness when I play a key or touch a control.

They are always both at the same brightness, never different.
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Re: Ns3 compact display issue

Postby balzy » 12 Jan 2019, 20:01

Thank you everyone! Unfortunately also when I change program/instruments/drawbars etc on the main display the brightness doesn't change. And even if in the picture you cannot see it properly the right part of the display is darker than the left part. So probably it's a problem of internal lighting or something with the LED I suppose. I was hoping that there was something like a brightness control or maybe a software problem but it doesn't seem like that.
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Re: Ns3 compact display issue

Postby knopf_piano » 08 Nov 2020, 14:41

I have the opposite issue on my NS3C.
My OLED-display for synth is down, illumination is poor and partly fractal dpis visible.
Complained, will receive a total new one.
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Re: Ns3 compact display issue

Postby LUISVL4D » 13 Dec 2020, 23:41

How to solve this problem? I have the same problem on the Synth display.
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Re: Ns3 compact display issue

Postby Hobster » 14 Dec 2020, 01:52

This is not an uncommon issue...
About a year ago, I had the same issue as LUIS above; ie. the Synth display got progressively darker over a period of a month or so.
If you're lucky (as I was), your national distributor (Sound Technology in the UK for me) may have an OLED display that they may be able to let you have...
Opening up the NS3C and replacing it is relatively easy to do (lots of screws but no soldering required) especially if you're used to opening up your gear.
Otherwise you'll have to return it to a dealer/distributor/repair place, whichever is most appropriate for you.
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