Nord User Forum

I have a 14-month NP3 updated to latest firmware 1.22 that periodically cannot turn on. Pressing the power-on switch only leave a dark display, no lights, no sound. No issues with the power cord nor the switch button itself. I have now discovered that leading into the periodically failure the ‘LIVE #5’ does not work (totally passive and no LED light) and then I decide to power-off the keyboard and then it cannot power-on again. Repeating the power-on button 4-5 times the Keyboard suddenly reboot and start normally.
This situation has occurred 5 times during practice – I fear the day it will fail during live performance. Any thoughts or advise?

A hypothesis is that it can be SW related??

I have a 14-month NP3 updated to latest firmware 1.22 that periodically cannot turn on. Pressing the power-on switch only leave a dark display, no lights, no sound. No issues with the power cord nor the switch button itself.

I have now discovered that leading into the periodically failure the 'PROGRAM #5' /‘LIVE #5’ does not work (totally passive and no LED light on that specific button) and then I can only to power-off the keyboard and then it cannot power-on again. Repeating the power-off/on button 4-5 times the Keyboard suddenly reboot and start normally.

This situation has occurred 5 times during practice – I fear the day it will fail during live performance. Any thoughts or advise?

Hello
I would send an email to Clavia support.
Regards