Everything about the Nord Electro 2, Electro 3, Electro 4, Electro 5, and Nord Electro 6.

Nord Electro 6D 73 noisy keys upon release

Postby anorak22 » 14 May 2018, 22:39

I got a new Nord Electro 6D 73. Some of the keys (especially the lowest octave) are really noisy upon release. They produce a high pitched "clonk" noise.
I opened to unit to have a look. When releasing a key, it is pulled back up by the spring. At the upper position, the key hits a stopper, located inside the keys (where you place your fingers). When the key is released and hits the stopper, a high pitched mechanical sound can be heard. I am not sure what makes the sound; it might be the springs, or the springs in contact with the key, or the key hitting the stopper...

I previously had a Electro 3D 73 and also briefly a 5D 73; they also made some mechanical noise, but I believe it was less.

Does anybody has the same issue?

Is there anything to do about it?

Thanks for your comments!
Last edited by anorak22 on 15 May 2018, 23:17, edited 2 times in total.
Nord Electro 6D 73; Nord Piano 3
anorak22
 
Posts: 2
Joined: 21 Jan 2018, 19:56
Country: Switzerland
Has thanked: 0 time
Been thanked: 0 time
Your Nord Gear #1: Nord Electro 5
Your Nord Gear #2: Nord Piano 3

Nord Electro 6D 73 noisy keys upon release


Sponsor
 

Re: Nord Electro 6D 73 noisy keys upon release

Postby benny ray » 16 May 2018, 00:48

I wouldn't recommend opening the unit it could void the warranty.
benny ray
 
Posts: 125
Joined: 09 Aug 2015, 20:29
Country: United States of America
Has thanked: 2 times
Been thanked: 24 times

Re: Nord Electro 6D 73 noisy keys upon release

Postby NordFR64 » 16 May 2018, 09:33

Hi

I have an Electro 6D 73 as well. After reading your post, I paid special attention, and I did not notice any specific noise on the lower keys... Same noise for all keys !
NordFR64
 
Posts: 7
Joined: 12 Apr 2018, 22:25
Country: France
Has thanked: 3 times
Been thanked: 0 time
Your Nord Gear #1: Nord Electro 6
Your Nord Gear #2: Nord Stage 3

Re: Nord Electro 6D 73 noisy keys upon release

Postby afroskully » 16 May 2018, 18:44

I have the same issue on my 5D SW 73. lower octave notes with loud clunk upon return. apparently there's a felt piece (or rubber maybe?) it's supposed to hit at the top and I was told by a service technician he's seen those pieces become dislodged, creating a louder sound. As I'm past warranty, I haven't had it taken care of yet, as it only really bothers me when i'm playing quietly at home. I don't notice it on stage at all.
afroskully
 
Posts: 223
Joined: 11 Sep 2014, 18:28
Country: United States of America
Has thanked: 54 times
Been thanked: 61 times
Your Nord Gear #1: Nord Electro 5

Re: Nord Electro 6D 73 noisy keys upon release

Postby Push-Pull » 18 May 2018, 17:09

Anorak>

when I recieved my NE6 last month, I had the same problem: a mechanical "clonk" when some keys were released (specially in the 2nd octave).
In fact, those keys were hitting the edge of the front panel. When comparing with my "old" NE5, I saw that the panel of the NE6 was very near the keybed.

So I opened the Nord, and there is a kind of leg in the center of the panel. I've inserted a washer just under the leg of the panel. Warning: it needs a longer screw.
Now the panel is 1mm higher over the keybed and no more noise :-)
Push-Pull
Patch Creator
 
Posts: 28
Joined: 06 Sep 2013, 04:54
Country: Switzerland
Has thanked: 9 times
Been thanked: 22 times
Your Nord Gear #1: Nord Electro 6
Your Nord Gear #2: Nord Modular

Re: Nord Electro 6D 73 noisy keys upon release

Postby jefsco » 18 May 2018, 19:56

Push-Pull wrote:Anorak>

So I opened the Nord, and there is a kind of leg in the center of the panel. I've inserted a washer just under the leg of the panel. Warning: it needs a longer screw.
Now the panel is 1mm higher over the keybed and no more noise :-)


that’s wonderful that you have possibly fixed this issue on your ne6, but scary that nord doesn’t recognize the problem exists.

jeff
jeff
jefsco
 
Posts: 35
Joined: 24 Apr 2018, 00:01
Location: birmingham, al
Country: United States of America
Has thanked: 3 times
Been thanked: 5 times


Return to Nord Electro Forum



Who is online

Users browsing this forum: No registered users and 35 guests