General Discussion of the Nord Stage (EX), Nord Stage 2 (EX), Nord Stage 3, and Nord Stage 4 Synths, FAQ, Troubleshooting etc.

Nord Stage 2 piano bank download failure

Postby BigRed » 13 Apr 2018, 13:00

-Dear All
During performance Nord Stage 2 started making weird sounds in piano mode
- Message was that OS out of date (horrible experience during performance...)
- Back at home updated OS
- Piano still making horrible sounds
- Tried doing a factory restore
- Nord Sound manager (v7.10) started to restore piano partition
- Then got message "Operation Failed" (Download failed: CReqFileWrite failed:
File write error (9)
I am quite frustrated... At the moment in Brazil with group not knowing what
to do... PLEASE HELP
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Nord Stage 2 piano bank download failure


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Re: Nord Stage 2 piano bank download failure

Postby maxpiano » 13 Apr 2018, 13:19

Have you unzipped the Factory backup and/or checked that you have stored it in a writable directory?
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Re: Nord Stage 2 piano bank download failure

Postby analogika » 13 Apr 2018, 13:21

I would probably try opening it up and unplugging/replugging the board connectors. Perhaps something got jiggled during transport, and just reseating the plug will clean the contacts and fix the problem.

Anything beyond that requires an experienced tech from the sound of it.
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Re: Nord Stage 2 piano bank download failure

Postby Tasten-Bert » 13 Apr 2018, 13:37

Are you sure that your instruments electricity needs are fitting? Canada - Brasil? Voltage, Frequency?
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Re: Nord Stage 2 piano bank download failure

Postby analogika » 13 Apr 2018, 14:34

Tasten-Bert wrote:Are you sure that your instruments electricity needs are fitting? Canada - Brasil? Voltage, Frequency?


If it were the wrong voltage, it would burn out the fuse and hopefully nothing else.

Working fine and then producing nasty noise suddenly is not an external voltage problem.

Frequency (50/60 Hz) of the mains supply makes no difference to these machines.
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Re: Nord Stage 2 piano bank download failure

Postby BigRed » 13 Apr 2018, 16:21

- I have unzipped the factory backup...
- also used new USB cable
- Now noticed that Nord Stage 2 is loosing OS when powered down... plus I have write problems...
- Voltage/Frequency is fine...
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Re: Nord Stage 2 piano bank download failure

Postby cphollis » 14 Apr 2018, 01:40

Yeah. Go check for loose connectors. Otherwise you have a major problem that will require a tech to diagnose.
I think I have gear issues ....
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Re: Nord Stage 2 piano bank download failure

Postby maxpiano » 14 Apr 2018, 06:42

cphollis wrote:Yeah. Go check for loose connectors. Otherwise you have a major problem that will require a tech to diagnose.

+1 :-(
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Re: Nord Stage 2 piano bank download failure

Postby jrsynth » 23 Aug 2018, 21:16

:geek: Hi,

I have a similar problem with my Stage 3 Compact. Trying to restore, no sucess, same message (Download failed: CReqFileWrite failed: File write). Have you fixed the problem? Also, I live in brazil too :crazy:
Ah, sometimes my Nord enters in test mode automaticaly, blinking de piano volume leds. Any help?
Last edited by jrsynth on 23 Aug 2018, 21:21, edited 2 times in total.
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Re: Nord Stage 2 piano bank download failure

Postby Marcelo87 » 22 Feb 2020, 03:39

Hi.

I also had a similar problem, and that same message appeared. I managed to solve it by reinstalling version 6.74 of the sound manager.
I also installed the most current USB drive, but I think the problem was really in Sound Manager.
I hope this helps
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