I have what I think is a Software freeze/crash on my NS EX. The display has gone blank, lights are blinking and are on/off at a random order.
I have succesfully updated both the OS and done a factory reset. I didn´t fix it. Anybody have experienced something similar? Is there anything to do?
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Re: Software freeze/crash on NS EX
I think I remember having read something in this forum about ribbon cables being loose which may cause such kind of error. You may open the chassis and check them
Regards Schorsch
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Schorsch - Donator
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Re: Software freeze/crash on NS EX
Thanks for the answer. It could be, but the error acccured when my daughter was "fooling around" on the instrument, pushing all different kinds of buttons.
Is there a way to reset/reboot the instrument? (apart from updating the OS and a doing a factory reset) I've been looking in the manual, but can't seem to find anything...
Is there a way to reset/reboot the instrument? (apart from updating the OS and a doing a factory reset) I've been looking in the manual, but can't seem to find anything...
Nord gear:
_ Nord Stage 3 88
_ Nektar Impact LX61+
_ MainStage 3
_ Nord Stage 3 88
_ Nektar Impact LX61+
_ MainStage 3
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dennispau - Posts: 9
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Re: Software freeze/crash on NS EX
No I don’t think so, the only way is to download the factory restore file from the nord webpage and use Sound Manager to perform a restore. Would still advise to look at the cables, they may have been a bit loose already and your daughter gave them the final hit .....
Last edited by Schorsch on 26 Aug 2018, 13:12, edited 1 time in total.
Regards Schorsch
Want to convert programs between NS2 and NS3?
Check this awesome website to visually view NS2/3 programs and re-create them on the other instrument!
Gear: NS3C, NS3 88, KeyLargo, Vent II ..
Want to convert programs between NS2 and NS3?
Check this awesome website to visually view NS2/3 programs and re-create them on the other instrument!
Gear: NS3C, NS3 88, KeyLargo, Vent II ..
-
Schorsch - Donator
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Re: Software freeze/crash on NS EX
Hervshahn wrote:No I don’t think so, the only way is to download the factory restore file from the nord webpage and use Sound Manager to perform a restore. Would still advise to look at the cables, they may have been a bit loose already and your daughter gave them the final hit .....
Not the Factory Restore but the OS Updater is what is needed, Factory Restore only restores Programs.
However I also think that is worth checking the flat cables first and then, if not solved, try to boot the NS2 in update mode (powering it on while keeping Shift+Store pressed) and proceed with SW update.
Last edited by maxpiano on 26 Aug 2018, 13:53, edited 1 time in total.
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maxpiano - Patch Creator
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Re: Software freeze/crash on NS EX
maxpiano wrote:Hervshahn wrote:Not the Factory Restore but the OS Updater is what is needed, Factory Restore only restores Programs.
However I also think that is worth checking the flat cables first and then, if not solved, try to boot the NS2 in update mode (powering it on while keeping Shift+Store pressed) and proceed with SW update.
Yes you’re correct, I forgot about the OS updater as far as I understood this is not about the NS2 but the NS Ex (Stage Classic)?
In fact both are needed to achieve a full factory reset, for the NS Ex these can be downloaded here...
- OS update:
http://www.nordkeyboards.com/sites/defa ... 0v6.08.zip
http://www.nordkeyboards.com/sites/defa ... 0v6.08.dmg
- Factory Restore: http://www.nordkeyboards.com/sites/defa ... 20revA.nsb. ( needs Sound Manage)
Regards Schorsch
Want to convert programs between NS2 and NS3?
Check this awesome website to visually view NS2/3 programs and re-create them on the other instrument!
Gear: NS3C, NS3 88, KeyLargo, Vent II ..
Want to convert programs between NS2 and NS3?
Check this awesome website to visually view NS2/3 programs and re-create them on the other instrument!
Gear: NS3C, NS3 88, KeyLargo, Vent II ..
-
Schorsch - Donator
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Re: Software freeze/crash on NS EX
Thanks! I'm now up and running again. The key was to power on while holding down SHIFT and STORE
Last edited by dennispau on 26 Aug 2018, 17:57, edited 1 time in total.
Nord gear:
_ Nord Stage 3 88
_ Nektar Impact LX61+
_ MainStage 3
_ Nord Stage 3 88
_ Nektar Impact LX61+
_ MainStage 3
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dennispau - Posts: 9
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- Your Nord Gear #1: Nord Stage 3
Re: Software freeze/crash on NS EX
Regards Schorsch
Want to convert programs between NS2 and NS3?
Check this awesome website to visually view NS2/3 programs and re-create them on the other instrument!
Gear: NS3C, NS3 88, KeyLargo, Vent II ..
Want to convert programs between NS2 and NS3?
Check this awesome website to visually view NS2/3 programs and re-create them on the other instrument!
Gear: NS3C, NS3 88, KeyLargo, Vent II ..
-
Schorsch - Donator
- Posts: 2229
- Joined: 15 May 2018, 23:34
- Location: Germany - NRW
- Country:
- Has thanked: 1229 times
- Been thanked: 803 times
- Your Nord Gear #1: Nord Stage 3
- Your Nord Gear #2: Nord Stage 3
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