General Discussion of the Nord Stage (EX), Nord Stage 2 (EX), Nord Stage 3, and Nord Stage 4 Synths, FAQ, Troubleshooting etc.

[SOLVED] Nord Stage EX won't boot, tried the basic fixes

Postby terminalwaltz » 15 Aug 2018, 20:28

I've had a Nord Stage EX that has functioned beautifully on and off the road for almost 7 years now, but the other day finally gave me its first big problem.

Whereas normally during power-on every LED on the panel lights up for a moment before the OS initializes, now the OS never initializes and the LEDs simply remain lit until the board is powered off.


Image


Because I had left the board plugged in the night before and cut power to the power strip (rather than powering off the board itself), I assumed this problem might be power supply related. The fuse is fine, there seemed only to be some residue surrounding the larger capacitors. The voltage at the leg of U2, however, was reading a bit high, around 5.2V. I've since replaced both U2 and the larger capacitors, but no change in the board's boot-up behavior. At least U2 is outputting 3.3V now, though. EDIT: This was my oversight. U2 was reading 5.2V without a load on it. It was probably reading just fine before I replaced it, but I guess it doesn't hurt to have a new one.

The ribbon cables all appear to be in good shape and are seated properly. I see no other signs of damage on any of the main boards and there were never any strange smells or anything associated with the problem. I have also tried to reinstall/update the OS, but the board is not recognized by my PC via USB, presumably because it's not initializing at all.

I'm at a loss as to where to look next. I have not yet contacted Clavia about the problem, I figured I'd turn to this amazing community first -- has anyone else out there experienced this kind of issue, particularly with the Stage EX? Any thoughts on where to turn?

Thank you in advance!
Last edited by terminalwaltz on 16 Aug 2018, 12:49, edited 2 times in total.
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[SOLVED] Nord Stage EX won't boot, tried the basic fixes


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Re: Nord Stage EX won't boot, tried the basic fixes -- thoug

Postby terminalwaltz » 16 Aug 2018, 12:46

Success!!

Turns out it was just some oxidation/debris which must have been shorting one of the main ICs. Took a bit of concentrated DeOxit on a Q-Tip around a few questionable contacts, powered on, and NORD GLORY!!!

Hope this helps someone out in the future!

The author terminalwaltz was thanked by 5 members, including:
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